The Senior Manager, HR Operations ensures the success of HR initiatives, projects, company-wide events, and company-wide travel (inclusive of Tournament travel). Through collaboration with various HR and cross-functional partners, this individual leads and supports projects and events from initiation to completion by creating solutions, facilitating decisions, driving accountability, and measuring success.
This role is based in Augusta, GA and requires the employee to be onsite full time.
Essential Functions of the Job
- Partners with HR leadership to support the entire project management cycle of multiple initiatives simultaneously, as well as lead certain projects independently.
- Acts as a thought partner alongside HR centers of excellence and other stakeholders across the organization to provide recommendations, identify risks and dependencies, offer solutions, and drive strategy.
- Owns project management of HR projects and assigned special projects, improving, streamlining, and standardizing to meet business needs, reduce manual effort, and clarify ownership (across teams and within HR team).
- Manages company- wide employee events from concept to implementation including developing project plans, communicating timelines, and overseeing execution while holding team members accountable and ensuring timelines and milestones are met.
- Manages several projects of varying size concurrently and consults stakeholders coordinating activities across teams.
- Leadership and oversight of company-wide travel, inclusive of Club and Tournament travel.
- Identify areas for improvement and/ or efficiencies, provide recommended solutions (either technical or process driven, and implement solutions.
- Manage all Tournament related HR projects.
- Lead Tournament Improvement process for HR, by working cross-functionally within HR and other departments.
- Fosters and maintains good relationships with HR colleagues to ensure that processes are maintained and supported following project completion.
- Develops and maintains strong relationships with vendors and internal stakeholders.
- Develops direct reports on job responsibilities, behaviors, and competencies for current and future roles.
- Leads a team of two with event and travel responsibilities.
- Trains others on responsibilities and how to accomplish tasks.
- Fiscal responsibility for projects, events, and travel budgets.
- Ensures effective running of processes, programs, and projects.
- Physical demands are outlined immediately below.
Physical Demands
- Acceptable level of hearing and vision to perform job duties
- Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
- Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Other Duties and Responsibilities
- Performs other duties which are deemed by management to be an important part of the job
Qualifications:
Skills/Knowledge/Attributes:
- Strong project management skills.
- Proven ability to lead a team and hold them accountable for tasks.
- Collaborative mindset with enthusiasm to drive stakeholder engagement and accomplish and exceed objectives.
- Demonstrated ability to seek efficiencies and recommend improvements.
- Excellent interpersonal, verbal and written communication skills.
- Prior success managing a budget.
- High attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Effective negotiating skills with the ability to influence others and manage complexity and ambiguity.
- Proven ability to navigate cross-functional teams and organizational priorities to optimize critical path and mitigate risks.
Relative Experience/Education:
- Bachelor’s degree from an accredited 4-year college or university
- 5+ years of experience in an applicable role is preferred; Project management role highly preferred.
Required License(s):
- Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program
Projected Work Schedule:
Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.
