Title:Housekeeping
Attendant
Reports
to:Housekeeping Manager
Location:18 Cabot Lane, Inverness, NS,
B0E 1N0
Job
Type:Full-time Seasonal -
May through October (availability to work flex hours)
Cabot Cape Breton
Located on over a mile of sandy beach along the coast of Cape Breton, Nova
Scotia—and nestled between the Atlantic Ocean and the picturesque town of
Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf
resort. Featuring 46 holes of exhilarating golf, including two acclaimed World
Top 100 courses, 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 22 additional homes currently
under construction, andexquisite dining in
three on-site restaurants, Cabot Cape Breton is intended to excite and inspire
at every turn.
Position Overview
At
Cabot, our housekeeping team has a significant impact on our guest experience.
As our Housekeeping Attendant you are part of a team of people who care deeply about the experience our
guests have. Highly responsible and reliable, the small details matter
to you and it shows in how our guests enjoy the comfort of their home away from
home.
Your
COMMUNICATION skills are clear, concise, with a consistently positive, caring
tone that focuses attention on guest needs, always remaining calm and courteous.
You are proud to represent the Cabot brand, and proactively act as an
ambassador and role model.
Known for your ability to handle
multiple duties under pressure, you are diligent and display incredibleWORK ETHIC andthrive
when faced with the variety of tasks involved in world class accommodations.
Equally able to work cohesively with colleagues or independently with minimum
supervision, you are energized at the opportunity to demonstrate a superior
guest experience and proactively seek additional and new responsibilities.
Your LEARNING MINDSET and ability to think on your feet enables
you to quickly learn luxury
hotel standards and the importance of genuine service. You enthusiastically develop proficiencies with all housekeeping equipment while
gaining thorough knowledge of the Cabot brand. The role is exciting and busy,
and if you are keen to learn, we are keen to teach.
EXECUTIONAL
EXCELLENCE
Under the direction of the Housekeeping
Manager and Housekeeping Supervisoryou will:
- Offer
consistent professional, friendly, and engaging service.
- Clean
all assigned guest accommodations including but not limited to stripping
soiled linen, retrieval of clean linen and amenities from closets,
dusting, making beds, vacuuming, bathroom cleaning, inside window cleaning,
and occasional deep cleaning.
- Replenish
supplies and check operational equipment inventories.
- Sign
in and out master keys daily.
- Update
and record all cleaned rooms.
- Deliver
and retrieve items on loan to guest rooms.
- Perform rotational cleaning duties
including steam cleaning carpets as required.
- Use proper
PPE when using hazardous materials such as chemicals for self and others.
- Assist guests with information on
resort amenities and directions.
- Return
and properly tag all lost and found articles to the appropriate location.
- Follow
departmental policies, procedures, and service standards.
- Be environmentally aware; play an active
part in departmental and company environmental practices.
- Ensure
amenities and linen closets are clean and tidy for inspection and up to
standard for safety.
- Report necessary repair items to
Maintenance department, this includes but is not limited to damaged/burned
out light bulbs, dripping faucets, running toilets, etc.
- Comply
with proper security, fire regulation, and all health and safety policies.
Qualifications
and Experience
- Previous housekeeping experience an
asset.
- Knowledge of
Workplace Hazardous Information System (WHIMIS).
Physical
Demands
- Ability to spend long hours moving around, walking, sitting,
standing, kneeling, reaching, pushing, pulling and/or lifting.
- Exerting up to 50 pounds of force frequently or constantly lift,
carry, push, or otherwise move objects.
- Ability to ascend or descend, stairs and ramps on an occasional
basis.
- Ability
to work with and around chemicals, and registered products and safely
follow product labels.
