Title: Senior Manager, Food and Beverage
Reports to: Director, Food & Beverage (General Manager in absence of DFB)
Location: 18 Cabot Lane, Inverness, NS, B0E 1N0
Job Type: Full-time
Located on over a mile of sandy beach along the coast of Cape Breton, Cabot Cape Breton is seeking a highly motivated Director of Food & Beverage to join our ever-growing operation. In this position, you will lead, inspire, and coach our Food & Beverage teams to successfully deliver an exceptional experience for all guests. With two acclaimed World Top 100 courses, a 10-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, 14 Cliffs Residences, 21 Hillside Homes & 14 Dunes Cottages, and exquisite dining in four on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn. Creating lasting memories for our guests while growing a successful Food and Beverage team, your days will be filled with opportunities to make a real impact.
Core Accountabilities:
Operational Excellence & Execution
- Ensure smooth daily operations across dining outlets in line with the F&B strategic vision.
- Collaborate with managers and staff to maintain high service and quality standards.
- Act as an operational leader during peak times, assisting guests and troubleshooting.
- Implement and uphold Cabot’s F&B service standards.
- Coordinate private functions and large-scale events with Groups & Events teams.
- Identify and execute operational improvements for efficiency, satisfaction, and revenue.
Guest Experience & Service Culture
- Foster a guest-first mindset and personalize experiences.
- Analyze feedback to identify trends and improve services.
- Align menus and programs with Cabot’s brand and guest expectations.
- Train staff on hospitality practices and service recovery techniques.
Financial & Business Performance
- Support budget management, cost control, and profitability analysis.
- Assist in labor forecasting, scheduling, and staffing optimization.
- Monitor inventory and ensure cost-effective purchasing.
- Implement pricing strategies to drive revenue and optimize profitability.
Team Leadership & Talent Development
- Mentor the F&B team, promoting excellence, teamwork, and learning.
- Lead training, onboarding, and performance coaching for front-of-house teams.
- Assist in recruitment, retention, and succession planning.
- Promote employee recognition and motivation initiatives.
Collaboration & Cross-Departmental Leadership
- Partner with leadership to ensure seamless guest experiences.
- Contribute F&B insights and recommendations in resort-wide meetings.
- Work with Marketing on F&B initiatives and engagement.
Qualifications:
- Minimum of 3 years of management experience leading multi-outlet Food & Beverage operations, ideally with experience in fine dining. A proven track record in managing restaurants, bars, banquets, and experience in labor and cost control measures is essential.
- In-depth knowledge of food and beverage operations, including service standards, inventory management, cost control, and health and safety regulations, is crucial.
- Successful record of leading teams that have made a progressive improvement on guest satisfaction and service delivery.
- Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficiency in computer software applications, including MS Office Suite, point-of-sale systems and inventory management software.
- Positive attitude and excellent organizational, communication, and interpersonal skills.
Cabot Cape Breton promotes diversity, inclusivity, and equal opportunity employment and is committed to non-discrimination on any protected basis covered under applicable law. We recognize the importance of a 50+ workforce and value all candidates solely based on their proficiency, qualifications and contributions. If you need accommodation to participate in our selection process, please contact us.
Got questions? Reach out to us at careers@cabotcapebreton.com.
To submit your application, visit cabotcapebreton.com/careers. We genuinely appreciate every application we receive, and while we value each candidate, we will only be able to contact those selected for an interview. Thank you for considering a career with us!
