The Senior Director, Human Resources will have responsibility for the strategy and execution of leadership & development, succession planning, executive assessment, career development and coaching, workforce planning, change management, learning and leadership programs, employee engagement, and employer branding. They will have the ability to architect a talent strategy that aligns the organization with both the current and long-term priorities of the business, while allowing for flexibility as business strategies evolve.
Essential Functions of the Job
- Develop and execute talent strategies that support our mission, core values, service culture, and long-term strategy.
- In partnership with our leaders anticipate workforce needs and implement people solutions that enhance operational performance.
- Lead change management initiatives that drive organizational effectiveness and employee engagement.
- Oversee onboarding programs that instill company values and traditions and prepare employees for success.
- Lead efforts in succession planning, performance management, leadership development, and career pathing.
- Implement learning and development programs that strengthen leadership capabilities and technical skills.
- Promote a culture of continuous improvement, hospitality excellence, and employee recognition.
- Ensure employee programs support retention market competitiveness, and internal equity.
- Provide guidance and resolution on employee relations issues with confidentiality, fairness and consistency.
- Develop and update policies, procedures, and HR practices as necessary.
- Accountable for forecast and budget management for the department, as well as effective allocation of department payroll.
- Lead, coach, and develop a high-performing HR team.
- Foster a collaborative and accountable HR function that delivers excellent internal service.
- Responsible for overall department strategy and allocating resources to accomplish initiatives.
Physical Demands
- Acceptable level of hearing and vision to perform job duties such as but not limited to preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
- Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
- Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Other Duties and Responsibilities
- Participates as a member of various community and/or professional organizations.
- Serves as liaison between employees and Club management.
- Attends seminars and workshops for continued professional growth and development.
Qualifications:
Skills/Knowledge/Attributes:
- The ability to proactively identify new business processes and foster innovative approaches, ideas, and solutions.
- Authentic leader who can inspire and collaborate effectively with business partners and the broader HR team to systematically solve problems, make decisions, and execute the Talent strategy.
- Demonstrates clear drive and a hands-on execution orientation with a track record of delivering business results and getting things done to a high standard.
- Strong verbal and written communications skills with the ability to handle difficult situations with thought and confidence.
- Displays integrity, objectivity, compassion, and sincerity in dealing with others.
- Collaborative leader with strong influencing skills and the ability to gain credibility quickly with internal and external constituents and achieve alignment across a range of different opinions and interests.
- Takes a broad interest in the success and development of the organization and the HR function.
- A strategic planner with sound technical skills, financial acumen, analytical ability, and good judgment.
- Excellent facilitation skills, experienced in conflict resolution.
- Understands the importance of balancing innovation and tradition.
- Deep knowledge of HR best practices, labor law, and regulatory compliance.
Relative Experience/Education:
- 7+ years of progressive human resources generalist experience with a minimum of 5 years in management level to include hands-on responsibility for the full scope of human resources activities.
- Undergraduate degree in business related field; master’s degree preferred.
Required License(s):
- Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program.
Projected Work Schedule:
Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.
