Title:Golf Shop
Retail Associate
Reports
to:Retail Manager
Job
Type:Full Time Seasonal (April through October)
Location: Inverness, Nova Scotia, B0E 1N0
About Cabot Cape Breton
Located on over a
mile of sandy beach along the coast of Cape Breton, Nova Scotia — and nestled
between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape
Breton features 46 holes of exhilarating golf and one of the best resort
experiences in Canada. With two acclaimed World Top 100 courses, a 10-hole
short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19
upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-site
restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.
We are seeking out purpose
driven and passionate people who embrace Cabot’s values. Our #cabotcrew brings
their unique spirit and individual character and shows up with all their heart
to create a warm welcome to a magical place where remarkable memories are made.
If you join our
team, you will live our values:
Confidence, Authenticity, Humility, Warmth
Position Overview
As Pro Shop Associate, you will assist in the day-to-day operations of
the Pro Shop while ensuring that our guests enjoy their experience. You greet
our guests as soon as they walk through the door and create that authentic
personal connection that lets them know how special they are. You work
exceptionally well under pressure and enjoy a fast-paced, multi-faceted
operation. With a focus on servicing others, you take pride in service
excellence and infuse enthusiasm in everything you do.
You will thrive in this role if
you enjoy:
- Customer
Interaction: Take pleasure in interacting with golfers and customers, offering exceptional customer service with a friendly and welcoming demeanor. Enjoy assisting them with their golf-related needs and inquiries.
- Golf
Culture: Embrace the world of golf, including its traditions, rules, and etiquette. Enjoy discussing golf-related topics and being part of the golf community.
- Retail
Sales: Find satisfaction in providing golf equipment, apparel, and accessories to customers. Enjoy assisting customers in making informed purchasing decisions and maintaining a well-organized pro shop.
- Transaction Management: Skilfully collecting payments, processing credit cards, recording sales transactions, and issuing accurate receipts.
- Product
Knowledge: Have an interest in golf equipment, apparel, and accessories, and enjoy staying informed about the latest products and trends in the golf industry to assist customers effectively.
Preferred qualifications and
skills:
- High
school diploma
- Positive
attitude and excellent organizational, communication, and interpersonal skills
- Ability
to handle multiple duties under pressure
- Ability
to focus attention on guests needs, remaining calm and courteous at all times
- Ability
to work flexible hours - weekends and evenings as required
- Highly
responsible & reliable
Requirements of the role you
should be aware of:
- Based
on the nature of our business and the service we provide to our guests, to work
with us, you must consent to a criminal background check as a condition of
employment and an additional criminal background check every two years.
- As
a seasonal resort business, you can anticipate a schedule that will involve
day, evening, night, and weekend work.
- Long
hours moving around, walking, sitting, standing, and crouching while performing
other duties is to be expected
- Lifting,
carrying, pushing, pulling, and otherwise moving luggage, golf clubs, and
objects up to 50 lbs in weight
- To best perform these responsibilities, employees must be able to communicate face-to-face and, on the phone.
- Constant focus and repetitive work are to be expected
- Based on the nature of this position, you
would experience long periods of guest interactions
- Ability
to manage timeline pressures and constraints
- Our retail positions offer a fast-paced
work environment, where everyone pitches in and participates in all functions
Our Benefits
- Access
to learning & training opportunities to build your career.
- $10
green fees
- Complimentary
Family Golf Round
- Complimentary
daily hot lunch
- Friends and Family Rates for Golf and Lodging
- Discounts
in our Retail Shops & Restaurants
- Access
to our Employee Assistance Program
- Subsidized
Team Housing, based on availability.
- Healthcare
benefits for permanent and returning seasonal team members.
