Title: Retail Associate – Inverness Pantry
Reports to: Supervisor – Inverness Pantry
Location: Inverness, Nova Scotia, B0E 1N0
About Cabot Cape Breton
Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape Breton features 46 holes of exhilarating golf and one of the best resort experiences in Canada. With two acclaimed World Top 100 courses, a 10-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.
We are seeking out purpose driven and passionate people who embrace Cabot’s values. Our #cabotcrew brings their unique spirit and individual character and shows up with all their heart to create a warm welcome to a magical place where remarkable memories are made.
If you join our team, you will live our values:
Confidence, Authenticity, Humility, Warmth
Position Overview
As a Retail Associate at The Inverness Pantry, you will assist in the day-to-day operations of the store while ensuring that our guests enjoy their experience. You are highly reliable and responsible and model the exceptional service that is a hallmark of our Cabot Cape Breton experience. Your excellent communication and interpersonal skills enable you to connect with customers, guests, and associates.
Key responsibilities include:
- Consistently offer professional, friendly and engaging service
- Be knowledgeable of retail products
- Sell merchandise and provide suggestions to guests as appropriate to meet their needs
- Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales.
- Answer the phone in a timely and professional manner and record phone messages for Supervisor/Manager
- Transport merchandise from stock room to sales floor
- Assist in packing and/or unpacking inventory, arranging, and displaying store’s retail items
- Assist with inventory at month end in accordance with inventory procedures
- Ensure the Inverness Pantry maintains highest level of cleanliness and appearance standards. Maintain clean, presentable, and full stocked merchandise displays
- Other duties as assigned by management
You will thrive in this role if you enjoy:
- Customer Interaction: Take pleasure in interacting with golfers and customers, offering exceptional customer service with a friendly and welcoming demeanor. Enjoy assisting them with their golf-related needs and inquiries.
- Transaction Management: Skilfully collecting payments, processing credit cards, recording sales transactions, and issuing accurate receipts.
- Community Engagement: Engage with regular customers and members of the community on a daily basis, providing a consistent, engaging and positive experience.
Preferred qualifications and skills:
- Previous experience in retail an asset.
- Experience with Point of Sales systems an asset.
Requirements of the role you should be aware of:
- Based on the nature of our business and the service we provide to our guests, to work with us, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years.
- As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work.
- Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching.
- Exerting up to 50 lbs of force occasionally, and/or up to 25 lbs of force frequently or constantly lift, carry, push, or otherwise move objects.
- Based on the nature of this position, you would experience long periods of guest interactions.
- There may be short periods of time where you are working alone.
Our Benefits
- Access to learning & training opportunities to build your career.
- $10 green fees
- Complimentary Family Golf Round
- Free Lunch on Workdays
- Friends and Family Rates for Golf and Lodging
- Discounts in our Retail Shops & Restaurants
- Access to our Employee Assistance Program
- Subsidized Team Housing, based on availability.
- Healthcare benefits for permanent and returning seasonal team members.
Cabot Cape Breton promotes diversity, inclusivity, and equal opportunity employment and is committed to non-discrimination on any protected basis covered under applicable law. We recognize the importance of a 50+ workforce and value all candidates solely based on their proficiency, qualifications and contributions. If you need accommodation to participate in our selection process, please contact us.
Got questions? Reach out to us at careers@cabotcapebreton.com.
To submit your application, visit cabotcapebreton.com/careers. We genuinely appreciate every application we receive, and while we value each candidate, we will only be able to contact those selected for an interview. Thank you for considering a career with us!
