Title:Golf Shop
Retail Associate
Reports
to:Retail Manager
Job
Type:Full Time Seasonal (May through October)
Location: Inverness, Nova Scotia, B0E 1N0
Cabot Cape Breton
Located along the
coast of Cape Breton, Nova Scotia and nestled between the Atlantic Ocean and
the picturesque town of Inverness, Cabot Cape Breton is an unrivalled
destination offering one of the best resort experiences in Canada. Featuring 46
spectacular holes—including Cabot Links and Cabot Cliffs, two 18-hole layouts
ranked among the world’s top 100 courses, and The Nest, an 11-hole par-3
course—Cabot Cape Breton offers a rare chance to experience golf as it was
meant to be played: on firm, sandy turf, with the ocean breeze shaping every
shot. With award-winning accommodations at Cabot Links Lodge, upscale Golf
Villas, luxury homes, and exquisite dining options, Cabot Cape Breton is
intended to excite and inspire at every turn.
If you join our
team, you will live our values:
Confidence, Authenticity, Humility, Warmth
Position Overview
As Golf Shop Associate, you will assist in the day-to-day operations of Cabot’s retail Golf Shops, connecting our guests with our extensive and exclusive retail apparel and accessories. You greet our guests as soon as they walk through the door and create that authentic personal connection that is the basis of Cabot’s world-class hospitality. You work exceptionally well under pressure and enjoy being part of a fast-paced, multi-faceted operation. With a focus on top tier service, you take pride in exceeding guest expectations and infuse enthusiasm in everything you do. Working together as a team is pivotal to our success here at Cabot Cape Breton. You will be heavily involved with booking, updating and monitoring our golf course’s tee sheet throughout the day, ensuring the Golf Shop is maintained as per Cabot’s cleanliness and appearance standards and maintaining clean, presentable and fully stocked merchandise displays, while working and communicating with other departments to ensure a smooth free flowing guest experience.
You will thrive in this role if
you enjoy:
- Customer
Interaction: Take pleasure in interacting with golfers and customers, offering exceptional customer service with a friendly and welcoming demeanour. Enjoy assisting them with their golf-related needs and inquiries.
- Golf
Culture: Embrace the world of golf, including its traditions, rules, and etiquette. Enjoy discussing golf-related topics and being part of the golf community.
- Retail
Sales: Find satisfaction in providing golf equipment, apparel, and accessories to guests. Enjoy assisting guests in making informed purchasing decisions and maintaining a well-organized pro shop.
- Transaction Management: Skilfully collecting payments, processing credit cards, recording sales transactions, and issuing accurate receipts.
- Product
Knowledge: Have an interest in apparel, and accessories, and enjoy staying informed about the latest products and trends in the golf industry to assist customers effectively.
Preferred qualifications and
skills:
- High
school diploma
- Positive
attitude and excellent organizational, communication, and interpersonal skills
- Ability
to handle multiple duties under pressure
- Ability
to focus attention on guests needs, remaining calm and courteous at all times
- Ability
to work flexible hours - weekends and evenings as required
- Highly
responsible & reliable
- Attention
to detail
- Excels
in team environment
Requirements of the role you
should be aware of:
- Based
on the nature of our business and the service we provide to our guests, to work
with us, you must consent to a criminal background check as a condition of
employment and an additional criminal background check every two years.
- As
a seasonal resort business, you can anticipate a schedule that will involve
day, evening, night, and weekend work.
- Long
hours moving around, walking, standing, and crouching while performing other
duties is to be expected
- Lifting,
carrying, pushing, pulling, and otherwise moving merchandise, and objects up to
50 lbs in weight
- To best perform these responsibilities, employees must be able to communicate face-to-face and, on the phone.
- Constant focus and repetitive work are to be expected
- Based on the nature of this position, you
would experience long periods of guest interactions
- Ability
to manage timeline pressures and constraints
- Our retail positions offer a fast-paced
work environment, where everyone pitches in and participates in all functions
Our Benefits
- Access
to learning & training opportunities to build your career.
- $10
green fees
- Complimentary
Family Golf Round
- Complimentary
daily hot lunch.
- Friends and Family Rates for Golf and Lodging
- Discounts
in our Retail Shops & Restaurants
- Access
to our Employee Assistance Program
- Subsidized
Team Housing, based on availability.
- Healthcare
benefits for permanent and returning seasonal team members.
