Restaurant Supervisor

St Andrews Links • Full-time • Scotland • 17h ago

We are looking for a talented individual, with a passion for hospitality to join our Tom Morris Bar & Grill restaurant team at our Links Clubhouse as Restaurant Supervisor on a permanent basis. As Restaurant Supervisor you will support the team to deliver an exceptional customer experience. The successful candidate will work on annualised hours contract, working up to 2080 hours per annum. The missing ingredient now is recruiting excellent talented individuals to join our team with a passion for hospitality.

Overview

To manage and oversee a team of colleagues, ensuring our customers and colleagues always experiencequality interactions and service through our values-led approach.

Key Duties & Responsibilities

• To provide a warm welcome to all our guests and manage effective door control.

• To ensure and oversea that all team members deliver a quality food and beverage service to customers at all times by following the departmental order of service.

• Allocate the daily zones and write up the special and kitchen boards and sheets.

• Carry out full ‘on the job’ training to all team members and keep training records.

• Coach all team members to deliver a five-star customer service experience.

• Ensure customer service levels are met and maintained at all times.

• To be involved in the preparation and service of functions.

• To assist the Restaurant Manager with completion of Return to Work Interviews and the management of the team.

• Delegation of duties to your team.

• Control all necessary stock, products and materials and ensure that they are accounted for and presented.

• Compliance with all Health and Safety and Food Hygiene Regulations and procedures. Ensure team members’ records are updated accordingly.

• Responsible for opening and closing the clubhouse lounge ensuring all procedures are followed.

• To ensure cleaning and housekeeping duties are completed daily.

• Undertake any other duties as required.

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