At American Golf, we’re more than a retailer – we’re a community built around a shared passion for the game.
As the UK’s leading golf retailer, we’re on a mission to be the one-stop destination for everything a golfer needs – including outstanding hospitality at our golf clubs. To help us achieve this, we’re looking for a confident and motivated Duty Manager to join our team.
This is an exciting opportunity to play a pivotal role in the day-to-day running of our golf and hospitality operations. You’ll lead from the front, inspiring the Food & Beverage team, delivering high service standards, and ensuring every guest enjoys a memorable experience.
Who We Are
Our culture is shaped by our core values, which guide how we work and what we expect from each other:
- Passion – for hospitality, golf, and service excellence
- Respect – for colleagues, customers, and suppliers
- Integrity – in how we communicate, lead, and deliver
- Drive – to continually improve and achieve high standards
- Expertise – in what we do, and how we grow our skills
We’re looking for someone who lives these values every day and brings them to life in how they lead.
How You’ll Make an Impact
- Lead, motivate, and develop the Food & Beverage team, ensuring high standards of service and team performance.
- Support the Site Manager in delivering business plans and achieving revenue and cost efficiency targets.
- Oversee daily operations, including cash handling, stock management, and financial reporting.
- Recruit, train, and schedule staff effectively, balancing service quality with budgetary control.
- Deliver excellent hospitality across all areas – from casual dining to events and conferences.
- Ensure compliance with health, safety, licensing, and food hygiene regulations.
- Introduce new ideas and initiatives to enhance the customer experience and drive revenue growth.
What You’ll Bring
- Proven leadership experience in food & beverage or hospitality management.
- Strong commercial awareness with the ability to manage budgets, margins, and stock.
- Excellent communication skills and a customer-first mindset.
- A hands-on approach to operations and team management.
- Solid understanding of food hygiene, health & safety, and licensing regulations.
- Organisational skills with the ability to manage multiple priorities in a busy environment.
- Flexibility to work evenings, weekends, and public holidays.
- A Personal Licence is highly desirable.
If you’re passionate about hospitality and ready to take on a leadership role that makes a real impact, we’d love to hear from you.
Join American Golf and take PRIDE in your next career move!
