Overview
At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
Position Summary
The Business Enablement Manager will represent the Business Technology organization as our liaison with the company’s various business units conveying the technology vision and help them take advantage of existing and evolving innovations. The Business Enablement Manager will assist the business partners in the preparation of new technology requests/initiatives while also helping to convey the needs in the language most understandable to technology professionals. This role demands a unique blend of business acumen, technical knowledge, and excellent interpersonal skills to manage various aspects of our technology product line maximizing the benefits of technology and technology enablement in the furtherance of our corporate business goals.
Duties and Responsibilities:
Primary driver for identifying significant near and long-term opportunities in one or more product areas, and driving product vision, strategies and roadmaps in the context of broader organizational strategics and goals.
Leading the ideation, technical development, and launch of innovative technology products.
Collaborating with cross-functional teams, including finance, HR, ecommerce, merchandising, marketing, and store operations to design and deliver products that align with our company vision and market demand.
Use data, analytics, competitive research, user testing and market research to inform roadmap, feature priority, and make recommendations on which new tech/tools to invest in or leverage.
Working closely with technical teams to ensure products are built to specifications and launched on time.
Broad experience in managing high-risk, high-visibility projects.
Partners with Business Enablement Managers across other product lines to ensure an overall cohesive and seamless digital experience.
Experience in the retail industry.
Qualifications and Skills Required:
5+ years Product Management and/or Product Design
Extensive experience working collaboratively with engineering, design, and user research teams
Comfort in managing relationships with the executive leadership and assuming the voice of diligence.
Critical thinking/analytical leadership experience
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Good written, oral, and interpersonal communication skills.
Ability to present ideas in a business-friendly and user-friendly language.
Highly self-motivated and directed.
Strong understanding of UX design, user flow and wireframes.
Team oriented and skilled in working within a collaborative environment.
University degree in the field of computer science or similar and/or 10 years’ equivalent work experience.
Extensive experience in one or more of the following: Ecommerce, Payment Solutions, Supply Chain, Merchandising, Point of Sale, or other Digital Retail Experience solutions.
Knowledge of the game of golf is a plus.
Work Environment and Physical Requirements:
Travel:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
