Cambridge Country Club is seeking a dynamic, customer-focused PGA Head Professional to lead its golf operations and deliver an exceptional experience to members and guests. This is a prestigious opportunity for a qualified PGA Professional to become an integral part of a thriving private club in the heart of Cambridgeshire.

The successful candidate will be a strong leader with a passion for both the game and business of golf, with excellent teaching skills, operational expertise, and the ability to manage and motivate a small team. You’ll play a key role in shaping the club’s golf culture, enhancing service standards, and developing our golf academy and retail operations.

Key Responsibilities:

Oversee the day-to-day golf operation including tee time management, competitions, and member services.
Manage a professional team of Assistant Professionals and golf services staff.
Deliver and grow a successful lesson and coaching programme for all levels, including juniors and beginners.
Administer club competitions and handicapping in coordination with the club’s committees.
Maintain high standards of presentation and service across all golf facilities.

Retail Management:

Operate and manage the Pro Shop, including purchasing, merchandising, and inventory control.
Provide expert advice on equipment, apparel, and accessories, ensuring high levels of customer satisfaction.
Maximise retail revenue through strategic planning and exceptional service.

Teaching & Coaching:

Offer individual and group coaching to members and guests using modern teaching aids and technologies.
Develop and promote structured coaching programmes, including junior academies and ladies’ beginner groups.
Stay up to date with coaching techniques and maintain CPD standards as a PGA Professional.

Business Development:

Actively promote club services, events, and coaching through digital platforms, social media, and member communication.
Contribute to increasing member engagement, recruitment, and retention through high-quality service delivery.
Build strong relationships with members, guests, and the wider golfing community.

General Administration:

Work closely with the General Manager to ensure alignment with the club’s goals and budget.
Prepare reports and budgets related to the golf operation and retail areas.
Ensure compliance with all health & safety and safeguarding policies.

Required Skills & Qualifications:

PGA Professional status (UK or recognised equivalent).
Proven experience in a similar role within a private members’ club or high-end golf facility.
Strong coaching background with the ability to deliver lessons to all levels.
Excellent interpersonal and leadership skills.
Commercial acumen with experience managing retail and coaching businesses.
Proficiency in golf-related software (e.g., BRS, ClubV1, V1 Golf, TrackMan or similar).
Passionate about golf, service, and continuous professional development.

Tagged as: Head Professional

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Head Professional