ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visithttps://www.topgolfcallawaybrands.com

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
Connect with in-store clients and develop / retain a following of repeat clients to drive sales
Assist in developing and implementing strategies to drive sales and key performance indicators
Assist in recruiting and training a team of support managers and client experience focused associates
Train and coach team to meet and / or adhere to client service standards and company policies and procedures
Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
Implement product and visual merchandising directives and techniques to maximize space and drive sales
Manage inventory control procedures including product receipt, transfers and returns
Manage and maintain store cleanliness and organization, including front of house and stock space
Foster a work environment focused on teamwork and productivity

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Proficient in Microsoft Applications
Proficient in point-of-sale (POS) systems
Proficient in back-office operations management
Proficient in visual merchandising
Ability to recruit, train, manage and develop a team
Ability to work effectively and collaboratively with cross-functional teams and stakeholders
Ability to make decisions independently, or escalate when applicable
Ability to work non-traditional hours; weekends, evenings and holidays
Strong written and verbal communication skills

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Business or related field preferred
Minimum 3 years’ experience in a client service-related capacity
Minimum 2 years’ experience in retail store management

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store
Walk, sit, stand, bend, reach and move continually during working hours

DE&I and EEOC:

Inclusion & Diversity:As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

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