Position Summary:

The Outside Guest Services Staff (OGS) consists of bag room (where applicable) range, bag drop, 1^st tee player assistants, starters and cart attendants. These individuals provide golf bag, golf cart, driving range, staging and on-course assistance to guests of the property.

Qualifications, Knowledge and Skill Requirements:

Must be extremely organized, efficient and detail-oriented
Must be highly motivated, goal driven and self-starter

Must have a good work ethic
Must have good communication and interpersonal skills

Must have friendly personality and enjoy working with guests and fellow team members

Must be dependable

Ability to use equipment and tools properly and safely

Must have valid driver’s license (if driving golf carts or driving range equipment)

Responsibilities:

Provide a memorable guest experience
Must be team oriented
Maintain a professional appearance

Brings golf carts from cart barn to cart staging area outside golf shop
Load bags onto cart(s)
Load rental clubs onto cart(s) as needed
Greets guests at designated bag drop area and loads bags on to carts
Gives directions to guests for golf shop, first tee, driving range, etc.
Transports range balls to driving range and fills appropriate containers
Operates range picker on range to retrieve balls
Wash all range balls daily
Collects and Returns carts to cart barn and washes carts accordingly to standard operating procedures, parks carts in designated spaces and connects charger cables (where applicable) in a safe manner to avoid damage. See Standard Operating Procedures

Implement and support all course policies and programs as communicated by management
Perform other duties as assigned by supervisor or manager

Working Conditions:

While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
The employee must be able to lift and/or move up to 30lbs occasionally.
The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
Moderate exposure to heat, working outdoors, mechanical hazards and electrical hazards. Exposure to pollens and dust
Noise level is moderately quiet
Work extended hours during golf and holiday season
Work weekends and holidays

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment.

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Outside Guest Services