Position Summary:

The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Position: Golf Shop Attendant

Location: Pearl at Kalauao

Facility: 18-hole public course

Hourly Rate: $ 14.00

Qualifications, Knowledge and Skill Requirements:

Must be highly motivated, goal driven and self-starter
Must acquire basic computer knowledge
Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Knowledge about the game of golf preferred

Position Responsibilities:

Provide a memorable guest experience
Must be team oriented
Maintain professional appearance
Process customer reservations and transactions for guests accurately
Provides a high level of customer service to guests
Provides exceptional phone etiquette
Arranges and displays golf shop inventory as necessary and directed
Assist customers with processing special item orders upon request
Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
Issues receipts for guest purchases
Takes messages for staff or guests
Assists in packing and unpacking inventory and golf operations supplies
Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
Maintaining cleanliness & restocking of snack shop items
Performs opening, clean-up and closing procedures
Perform other duties as assigned by supervisor or manager

Working Conditions:

While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
The employee must be able to lift and/or move up to 30lbs occasionally.
The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
Occasionally work outdoors to assist with Outside Guest Services (OGS)
Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
Noise level is moderately quiet
Work extended hours during golf and holiday season
Work weekends and holidays

Troon is an Equal Opportunity Employer committed to providing a diverse environment.

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Golf Shop Attendant