Club Car boasts a 60+ year history of industry-leading innovation and design, initially focused on golf cars and then expanding to commercial utility vehicles and personal-use transportation.
GENERAL JOB DESCRIPTION
In this position, we are looking for a person that can manage a team of analysts while also serving as an analyst themselves. This person will need analytical skills, the ability to create visualizations, competence with analytical software, proficiency with querying source systems, strong communication skills, strong managerial skills, and a strategic mindset for future improvements. We need someone who can collaborate with all types of people and can deliver a high-quality product to both internal and external customers.
PRIMARY DUTIES AND RESPONSIBILITES
- Leadership, development planning, performance goals, employee engagement and salary planning for the analytics team.
- Exercises exceptional communication skills and be an effective team servant leader with a positive, enthusiastic, and customer focused attitude.
- Execute financial analysis, cost center and warranty spend financial planning.
- Compile data from various systems into a format that best serves the customer.
- Analyze data using standard statistical methods
- Generate forecast models based on analytic results
- Communicate analyses using the best means available
- Streamline manual data manipulation for customers
- Provide data support for quality improvement activities and projects
- Create and maintain cost/failure prediction models
- Create Structured Query Language (SQL) queries to various databases
- Create summary reports to post on Oracle Business Intelligence (OBI)
- Create ad-hoc data queries upon request
- Prepare and deliver presentations when necessary
- Understand and provide analytics for warranty issues.
- Work with offshore development team to create enterprise dashboards
OTHER DUTIES AND RESPONSIBILITIES
- Will be required to perform other duties as requested, directed, or assigned.
QUALIFICATIONS FOR THE JOB
Education:
- Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, preferred or equivalent experience required.
Experience:
- Supervisory 4 Years’ Experience preferred
- Alteryx Advanced Certification preferred
- Tableau Data Analyst Certification preferred
- Experience with quality management information systems
- Demonstrate leadership / management skills.
- Consistently demonstrates responsiveness to the customer and be quality minded in performance of all duties.
- Excellent computer and communication skills
- Proficiency in data analysis, data presentation, and statistical software
- Strong data analysis skills
- Problem solver
- Understanding of statistical and reliability principles
- Excellent written and verbal skills with ability to communicate at all levels of the organization.
- Detail oriented
- Experience disseminating information to employees
- Advanced Microsoft Excel knowledge
- Experience with data lake and data warehouse design patterns
- Experience with relational databases
- Strong knowledge of Structured Query Language (SQL)
- Experience using Alteryx and Tableau (or similar software)
- Experience using statistical software
- Project Management skills
- Financial Acumen
- Understanding of Warranty Process
- Working knowledge of the following software systems
- Tableau
- ETQ
- Oracle Analytics Cloud (OAC)
- Oracle Data Integrator (ODI)
- Alteryx
- Tableau
- Statistical software (Win SPC or Minitab)
- Microsoft Windows software (excel, word, PowerPoint, etc.)
- Infor XA (Mapics)
- APRISO
- Salesforce
KEY COMPETENCIES
- Ability to demonstrate outstanding customer service skills.
- Strong verbal and written communications skills
- Ability to demonstrate strong interpersonal skills and the ability to lead team.
- Strong knowledge of implementing and effectively developing network and IT operations best practices, including expert knowledge of security, routing, switching, SD-WAN and TCP/IP protocols
PHYSICAL REQUIREMENTS
- While performing the duties of this job, the employee is regularly required to talk or listen.
- This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
- Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Club Car is a diverse and inclusive environment. We are an equal employment opportunity employer, dedicated to hiring a diverse workforce including individuals with disabilities and United States qualified protected veterans.
Discrimination of any type will not be tolerated at Club Car.
