A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as Reception Manager
About Mount Wolseley
Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.
Responsibilities
- Responsibility for the efficient running of the front office activities ensuring highest standard of customer service
- Assisting in training and development of existing and new members of the team
- Assisting in training of SOP's and Standards.
- Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
- Upselling rooms and cross selling throughout departments
- Attend meetings such as Daily Briefings
- Overseeing the allocation of rooms and liaising with Accommodation department to ensure timely availability.
About The Role
Requirements
Previous experience as Reception Manager or Assistant Reception Manager is essential
- Working knowledge of Front Office Systems - Hotsoft experience desirable.
- Passionate about hospitality and providing excellent service
- Be courteous and focused on providing a consistently high standard of service.
- Must be a team player with the ability to multi-task.
- Must be standards driven and detail orientated, with the desire to progress within the hospitality industry.
- Excellent written and spoken levels of English.
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
- Very competitive hourly wage
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
- Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Reception Manager!
Required Criteria
- 2 years Experience in similar role
Skills Needed
Reception skills
Salary
Not disclosed
Skills:
Reception skills
