JOB TITLE: Sales Associate
REPORTING TO: Team Leader
DEPARTMENT: Retail
DURATION OF POST: Permanent
WORKING HOURS: Annualised hours (shift work)
START DATE: TBC
Role Overview
Deliver a world-class experience within retail at The Home of Golf. To provide an efficient and effective sales service, ensuring our customers and colleagues always experience quality interactions and service through our values-led approach, whilst maintaining merchandising of the highest standards at all times.
Key Duties & Responsibilities
- Providing excellent sales service to our customers through consistently giving a professional, knowledgeable and friendly service.
- Contributing to the achievement of the sales budget by taking a proactive approach towards selling and ensuring sales targets are achieved.
- Participating in training sessions and learning & development opportunities to ensure you gain knowledge in all aspects of the job role.
- Developing thorough product knowledge to be able to identify and explain specific features relevant to the visitor/customer experience and recommend suitable products for our customers.
- Visual merchandising of the stock following our agreed procedures/layout.
- Following security procedures at all times.
- Cleaning and housekeeping duties to make sure the area and our stock is always presentable.
- Adhering to all our policies and procedures.
- Following our opening and closing procedures for each outlet.
- Supporting the retail team with any duties that may be required
Benefits
- All of our eligible team members are auto-enrolled into a pension scheme; with a team member contribution of 5%, we offer an enhanced and competitive employer contribution of 12%
- Links golf ticket for our team - We are home to seven unique golf courses: the Old Course, New, Jubilee, Strathtyrum, Eden, Balgove, and our newest addition, the Castle Course.
- Discount for our team in our shops, food and drink venues and the Golf Academy from day one of employment.
- Employee Assistance Programme to support wellbeing.
- Eligible for discretionary, non-contractual merit award.
- Eligible for the team’s Travel to the Work Support Scheme which provides an allowance to contribute to the cost of travel to the workplace.
- Annual leave - Enhanced annual leave: 31 days per annum including public holidays on appointment increasing to 35 days after 4 years of continuous service.
- Free on-site parking.
- Recommend a friend to work with us and receive a £200 - £400 voucher to spend across The Links.
- Cycle to work scheme through salary exchange, enables you to purchase a bicycle and relevant equipment.
- Partner Benefits
- Uniform allowance where a uniform is worn.
