Anonymous

Skills

English O level.
Maths O level.
Design & Communication O level.
German O level.
Economics O level.
TQUK level 3 in Education & Sales Training.
Effective Management Skills Training.
Assertive Skills Training.
Influencing & Persuasive Selling Skills.
Problem Solving and How to eliminate micro-management.
Train the trainer enhanced programme.
Skilled Professional Auctioneer & MC.
Captain & Vice Captain of Woolston Manor Golf Club.
Handicap Secretary at Woolston Manor Golf Club.
General Manager Golf Clubs
Treasurer at Woolston Manor Golf Club.
Vast experience in the World Handicap System (WHS)
Principles of Golf Management Diploma by GCMA.
Excellent interpersonal and management skills.
Proficient in Word; Mail; Excel with basic IT proficiency.
GCMA Accreditation-Aspiring Club Manager

About

I possess extensive experience in Golf and Golf Club management and a strong track record of enhancing member satisfaction, financial performance, and operational efficiency, I am confident in my ability to contribute positively to Golf, Leisure & Hospitality organisations
I am currently sitting on the Board of the Essex Golf Union and a member of the Championship Committee for the County
I have a proven ability to develop and implement innovative programs and services that enhance the member experience while maintaining strict budgetary controls.

Key achievements in my overall career include:

Operational Excellence: Streamlined club operations by implementing new management systems and processes, resulting in reductions in operational costs without compromising service quality.
Member Engagement: Launched a series of member engagement initiatives, such as exclusive tournaments, social events, and personalised services, significantly boosting member satisfaction and club loyalty.
Team Leadership: Built and led a dynamic team of professionals, fostering a culture of excellence, teamwork, and continuous improvement, which led to improved staff retention and performance.
Financial Management: Expertly managed club finances, including budgeting, forecasting, and financial reporting, ensuring the club's long-term financial health and stability.
I possess excellent interpersonal and communication skills, which enable me to build strong relationships with members, staff, and stakeholders. My hands-on approach and commitment to excellence have consistently driven positive outcomes in the clubs I have managed.

I feel it is also worth mentioning at this point my strong F&B experience and also my experience in Golf Club Governance. A very much important aspect of Golf Club Management in these times. I am also a member of the GCMA and also GCMA Accredited and also an active member of the England Golf Captains program.