Details
Skills
Leadership, Problem solving, Team Management, Time Management, Customer Service, Interpersonal communications, Active Listening, Computer literacy, Attention to details, Creativity,
About
Having worked in prestigious restaurants such as La Gourmet of Hotel Mowbray's Inn and LifeStyle Cafe. I have developed a deep understanding of the intricacies of managing high-end dining experiences. I have successfully led teams in creating unforgettable dining experiences, ensuring that every guest receives impeccable service and attention to detail.
One of my key achievements was implementing a staff training program at La Gourmet that resulted in a 20% increase in customer satisfaction scores. By focusing on enhancing the knowledge and skills of our team, we were able to elevate the overall dining experience and exceed guest expectations.
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