Anonymous

Details

Skills

• Coaching & Mentorship
• Leadership & Motivation
• Interpersonal Communication
• Strategic Planning
• Team Building
• Attention to Detail
• Organised & Systematic
• Open-minded & Adaptable
• Hospitality & Guest Experience

About

With over 30 years of experience in the sports industry—spanning golf coaching, football leadership, and operations management—I bring a unique blend of hands-on golf knowledge, guest service expertise, and operational excellence that aligns perfectly with your club’s high standards.
As an EGTF-certified golf teaching professional, I have provided coaching from beginner to advanced levels in both private and corporate settings. My time spent managing pro shop operations, running tournaments, and creating structured training programs has given me a thorough understanding of the complete golf facility experience—from tee sheet management to driving range oversight. I have also supported hospitality and retail teams, ensuring members and guests always receive a welcoming and professional experience.
My background in logistics and operations, including roles with global firms like DHL and Toll Group, has honed my ability to manage teams, coordinate complex schedules, and maintain top-tier facility standards. I am highly experienced in inventory control, team training, process improvement, and stakeholder engagement—all crucial to running a smooth, customer-focused golf operation.
Some key highlights of my experience include:
• Leading golf programs for 15+ years, including athlete development, etiquette training, and event organization.
• Supervising hospitality and retail environments, ensuring clean, welcoming, and well-stocked facilities.
• Implementing technology-driven improvements, including WMS and performance dashboards, applicable to pro shop and inventory operations.
• Holding senior roles where leadership, mentoring, and a guest-first mindset were paramount.
I am confident my ability to bridge the worlds of sport, operations, and guest service will make me an asset to the team. I am eager to contribute to the continued excellence of your golf facilities while fostering a warm, inclusive atmosphere for members and visitors alike.
I would welcome the opportunity to discuss how I can support your club's goals. I am available for interview at your convenience and can be reached via email or phone.
Thank you for considering my application. I look forward to the opportunity to join your esteemed team.