Details
Skills
Efficiency
Continuous Improvement
Guest Experience
Strategic Leadership
Operations Management
Culinary & F&B Operations
Bilingual Proficiency (English/French)
About
Passionate about leveraging operational excellence to drive success while promoting social and environmental responsibility.
With a proven track record in optimizing processes, enhancing customer experiences, and fostering team collaboration, I am committed to delivering results that exceed expectations while prioritizing sustainability and community engagement.
My background in food business operations has equipped me with a unique perspective and adaptable skill set that I'm eager to apply to the dynamic world of Golf.
I thrive in fast-paced environments and excel at identifying opportunities for improvement, implementing strategic initiatives and driving efficiency, all while upholding social and environmental values. Whether it's streamlining workflows, enhancing service standards, or implementing credible sustainability practices, I am dedicated to elevating operational performance and enhancing the overall golfing experience, while making a positive impact on the world around us.
My method:
1. Identify levers for improving financial, experiential, human, and environmental performance
2. Create tailored action plans
3. Execute them through coaching and guidance
4. Monitor results
5. Adjust
6. Anchor improvements