Details
Skills
Process Management
Project Management
Operations Administration
Recruitment
Staff Management
Problem-Solving
Team Collaboration
About
An experienced operations professional with 15 years of expertise in business growth, process efficiency, and technology integration.
In my current role as Operations and Internal Development Manager at Imago, I have successfully led initiatives that have transformed business processes and scaled operations significantly. The most notable achievement being that we have scaled photo processing from under 20 nurseries to over 300 schools and nurseries, some with 1,000+ children.
I have implemented technology-driven solutions that increased operational efficiency by over 50% and post-production efficiency by 30% as well as managing cross-functional teams and overseeing business expansion from a single office to three locations.
My expertise in operations management, the Microsoft Office Suite, SQL queries, and business process improvement has enabled me to drive efficiency and streamline workflows.