Details
Skills
Proven track record of increasing revenue and fostering strong client relationships. Skilled in identifying market trends, developing effective sales strategies, and negotiating contracts to maximize profitability. Adept at managing key accounts, organizing events, and collaborating with cross-functional teams to deliver exceptional guest experiences.
Proven expertise in promoting memberships, golf retail, corporate events and tournaments, resulting in increased revenue and customer
engagement. Collaborated with senior management and deputized in General Managers absence to optimize operations, enhance team performance, and drive revenue growth, while ensuring exceptional customer service and adherence to company policies.
About
Experienced Sales and Operations Manager with a demonstrated history of working in the Golf leisure, travel, and tourism industry. Skilled in Operations Management, Customer Service, Coaching, Sales and Hospitality Management. Strong professional with a focus on delivering exceptional experiences and managing efficient operations. Providing high levels of customer service and guest interaction from arrival, with focus on managing guest expectations and experience throughout.
Underpinned with a commercial focus on promoting and driving all revenue streams. Passionate about growing the game of golf and
exceeding the expectations of members and guests a like.
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