Position Overview:
Main point of contact to manage existing Summit Golf Brands ("SGB") Ambassador relationships and recruit and onboard new Brand Ambassadors. Brand Ambassador is defined as SGB brand representatives that include but are not limited to professional golfers, professional athletes, collegiate and amateur athletes, influencers, content creators, and media personalities, or other recognizable figures, who work contractually with our company. In this role, the Ambassador Manager would collaborate with the Ambassador's agent or representative to activate all elements of the partnership. Additionally, the Ambassador Manager will work internally with Marketing, Ecommerce, Customer Service, and Management on key ambassador and company initiatives.
Reports to: Head of Marketing
Location: Remote; Anywhere in United States
Duties/Responsibilities:
- Organize and manage existing Ambassador Agreements to ensure all elements of contract requirements are being met by both SGB and Ambassadors
- Provide support on the ongoing day-to-day planning and execution of key Ambassador activities including major events, photoshoots, and social media campaigns specific to that Ambassador
- Work within assigned Ambassador budget to maintain and strengthen Ambassador program while setting and meeting annual program goals including additions, renewals, and removals
- Own product shipment process, partnering with cross functional teams to coordinate the fulfillment of all Ambassador season product deliveries while clearly communicating timelines of expected deliveries to Agents and Ambassadors
Customer Service Responsibilities:
- Coordinate with Agents and Customer Service to ensure product and accessory orders with proper logos are in place in a timely manner
Marketing Responsibilities:
- Coordinate with Marketing on all social media posts and press releases including but not limited to new Ambassador signings, wins, and other important moments that pertain to the Ambassador
- Work collaboratively with Ecommerce, Marketing, and Management on Athlete scripting for key events and ensure any scripting is communicated and agreed to by both the Agent and Ambassador
- Involvement on-site for any Ambassador related photoshoots or other activations that involve Ambassadors
Agent Coordination:
- Negotiating existing and new Ambassador contracts
- Responsible for gathering all players tournament schedules to build an "Ambassador Calendar"
- Work with design, production and SGB Management for any special player requests on product fit, coloration and logo placement
- Communicate Ambassador Calendar to SGB Marketing to activate opportunities
- Attends events and tournaments that are heavily attended by Ambassadors or related to an SGB initiative
- Arrange for seasonal, in person or virtual product reviews with agents and players; and secure product assortments based on SGB requirements and Ambassador preferences
- Closely monitor performance of Ambassadors and regularly communicate noteworthy results or happenings to Marketing and other internal groups as designated by Management
Requirements:
- Bachelor's Degree, preferably in sport management, business management or marketing
- Advanced knowledge of professional golf and/or the golf industry
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Uses diplomacy and tact when dealing with Ambassadors, agents and SGB internal departments
Travel Requirements:
- Must be able to attend 5-8 key Professional and Amateur events not limited to but including (Major Championships, Players Championship, other prominent PGA Tour events, LPGA domestic major championships, US Senior Open, Team Events – Ryder Cup, Solheim Cup, Presidents Cup, US Amateur, and other prominent events involving our existing and future Ambassadors) and photoshoots
- Travel Budget and expenses will be provided and reimbursed by Summit Golf Brands
In return, Summit Golf Brands offers an EXCELLENT compensation and benefits package
Benefits Include:
- Medical insurance
- Dental insurance
- Vision Insurance
- 401k with Company Match
- 14 Paid Holidays
- Vacation days
- Personal days
- Other voluntary benefits
