The Stone Canyon Club - Oro Valley, AZ
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Position: Member Relations Manager
Location: The Stone Canyon Club
Reports To: General Manager
Position Overview:
The Member Relations Manager is responsible for enhancing the overall Member experience by ensuring timely, accurate, and engaging communication between the Club and its Membership. This role works collaboratively with all department heads to coordinate daily and weekly communications, organize and execute Member events, and maintain a consistent and professional presence across all social media platforms.
Primary Responsibilities:
Member Communications
Develop, coordinate, and distribute all daily and weekly Member communications, including email updates, newsletters, announcements, and special notices.
Work closely with department heads to ensure information is accurate, timely, and reflective of Club standards.
Maintain the Club’s communication calendar to ensure clear messaging and avoid overlap between departments.
Member Events & Programming
Assist in the planning, scheduling, and promotion of Member events, social programs, and Club activities.
Coordinate event logistics, including RSVPs, timelines, setup details, and follow-up communications.
Ensure events are executed to the highest standards and reflect the culture and expectations of The Stone Canyon Club.
Social Media Management
Create, curate, and schedule regular social media content that promotes Club offerings, events, and Member engagement.
Ensure all posts align with Club branding, voice, and policies.
Monitor social media engagement and respond to interactions when appropriate.
Additional Duties
Maintain positive relationships with Members through professional, timely, and courteous communication.
Assist in maintaining Member directories, contact lists, and other administrative information as needed.
Support the General Manager and department heads with additional communications or Member-related tasks as required.
Qualifications:
Strong written and verbal communication skills.
Exceptional organizational abilities and attention to detail.
Experience with email marketing tools, social media platforms, and basic content creation.
Previous club, hospitality, communications, or Member services experience preferred.
Ability to collaborate effectively across departments and work in a fast-paced environment.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
