Department: Front Office
Contract: Permanent
Pay: £12.22 per hour + fantastic benefits
Hours: 37.5 per week, across 5 days
Location: Newport, NP18 2LX
Reference: Req6054
Be the Heart of Ty Hotel Newport!
Step into the story at Ty Hotel Newport and become
one of our legendary Hospitality Heroes! As a Front Office Agent, you’ll
be the friendly face and warm welcome that sets the tone for every guest’s
stay. If you love making people smile and thrive in a buzzing, supportive team,
this is your moment.
What Makes You Our Next Hero?
You’re
calm, professional, and always ready with a smile, no matter how busy it
gets.
You’re
passionate about creating memorable guest experiences, from check-in to
check-out.
You
juggle tasks with ease, keeping the front desk running smoothly and guests
happy.
You
shine in a fast-paced, guest-focused environment and love being part of a
team.
What You’ll Do:
Greet
every guest with warmth and genuine hospitality, making them feel right at
home.
Manage
check-ins, check-outs, and group arrivals with efficiency and flair.
Share
your knowledge of The Celtic Collection to help guests make the
most of their stay.
Leave
a lasting impression – every guest, every time.
Why Join Us?
As a valued member of our team, you’ll enjoy:
Career
development from day one, grow your skills and your future.
Exclusive
discounts on dining, stays, and leisure membership.
Free
virtual GP appointments and a 24/7 wellbeing helpline.
NEST
pension scheme and staff social club.
Regular
appreciation events and monthly/year-end awards.
Grow With The Celtic Collection
Here, you’ll be able to say:
“I’m
equipped, trained, and supported to do my best work.”
“I’m
proud to be part of The Celtic Collection and recommend it to others.”
“I
work in a friendly, inclusive, and positive environment.”
“I’m
encouraged to learn, develop, and share my ideas.”
“I’m
recognised and valued for what I do, every day.”
Recruitment Info
We may close applications early if we receive a high volume
of interest. All applicants must have the right to live and work in the UK. The
Celtic Collection is proud to be an equal opportunities employer.
