Woodholme Country Club is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
The Woodholme Country Club golf course was designed in 1927 by Herbert Strong, one of the pillars of the "Golden Age of Golf Design." Built over natural terrain with minimal earth movement. Features small greens, deep green-side bunkers, and undulating fairways. Significant elevation changes add to its uniqueness. Pure bent grass greens, tees, and meandering fairways. Five sets of tees, ranging from 5,503 to 7,226 yards with seven water crossings, five par 5's, and an uncommon par 73. The course is impeccably maintained, a true hidden gem.
Annual compensation: $100k - $125k BOE
Key Responsibilities:
- Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other club operations.
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
- Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
- Prepares work schedules and assigns associates areas of responsibility.
- Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes.
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Provide golf instruction through lessons and clinics to members and guests.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Minimum Requirements:
- Bachelor’s degree (BA) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Must be PGA member.
- Experience with computerized POS and tee time system.
- Experience with Golf Genius software.
- Excellent written and oral communication.