CULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY:
The primary purpose of this position is to maintain kitchen equipment throughout Resort.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Inspect and perform preventative maintenance on all kitchen equipment.
- Install new equipment and repairs existing equipment.
- Maintain service & warranty records on all equipment.
- Assist other maintenance personnel and perform duties assigned by management.
- Provides expertise and produces metal fabrication for the Department (welding).
- Maintain resort pool heating components.
- Assist other maintenance personnel and perform duties assigned by management.
- Adhere to all Property and Department standards including Safety Guidelines.
- Pinehurst, LLC reserves the right to transfer any Employee Partner from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
- Must possess a valid NC Drivers License and pass the resort Motor Vehicle Report.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies :
- Analytical - Collects and researches data.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
- Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
- Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
- Written Communication - Writes clearly and informatively; Presents numerical data effectively.
- Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit.
- Visionary Leadership - Displays passion and optimism; Inspires respect and trust.
- Change Management - Develops workable implementation plans; Communicates changes effectively. Leadership - Exhibits confidence in self and others; Accepts feedback from others
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Contributes to profits and revenue .
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.
- Organizational Support - Follows policies and procedures; Supports organization's goals and values; Supports affirmative action and respects diversity.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Identifies external threats and opportunities.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
- Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Works quickly.
- Safety and Security - Observes safety and security procedures.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction. Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
LANGUAGE SKILLS:
Ability to read and comprehend instructions, correspondence and documentation. Ability to write professional correspondence. Ability to effectively present information and answer account related questions in one-on-one and group situations to customers, clients and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; and taste or smell. The employee frequently is required to walk, reach with hands and arms, climb or balance, and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, moving mechanical parts, and extreme heat. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, explosives, and vibration. The employee is occasionally exposed to high, precarious places; outside weather conditions; and extreme cold. The noise level in the work environment is usually moderate.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
