Rapsodo's headquarters are situated in Singapore, complemented by offices strategically positioned across the United States, Turkey, and Japan. Rapsodo is more than sports technology and data analytics. It is the undisputed leader in affordable, pro-grade technology for athletes looking to get more out of their game.
We are looking for a dynamic Sales Representative. This role reports directly to the Sales Manager and will be responsible for new sales, upgrade sales, and retention for both Baseball and Softball.
Current partners include Major League Baseball teams, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.
Join Team Rapsodo in defying limits and unlocking limitless potential, one data point and one heart-felt success story at a time.
Powered by Athletes who get it, and Engineers who can do it.
Roles & Responsibilities:
- Full Sales Cycle Ownership – Drive both inbound and outbound opportunities, from initial contact through close, with a primary focus on SaaS subscriptions complemented by hardware sales.
- Pre-to-Post Sale Transition – Ensure a smooth and well-documented handoff to onboarding/support teams, clearly capturing client requirements, timelines, and success metrics.
- Onboarding & Adoption – Lead tailored onboarding sessions for both hardware and software solutions, ensuring rapid client activation and confidence in using our platform.
- Performance Monitoring – Track account usage, engagement, and ROI to identify retention risks and expansion opportunities.
- Client Engagement & Retention – Maintain a proactive cadence of communication to strengthen relationships, resolve challenges, and prevent churn.
- Revenue Growth – Identify and close upsell and cross-sell opportunities, including software upgrades, additional hardware, and expanded licenses.
- Market Presence – Represent the company at select trade shows, industry events, and client site visits to drive business development.
- Cross-Functional Collaboration – Partner with product, marketing, and support teams to align sales strategies with client feedback and market needs.
- Performance Targets – Consistently meet or exceed quotas for new sales, retention, and account expansion.
- Bachelor’s degree or equivalent experience.
- Proven success in sales (inside preferred) with experience selling both hardware and software solutions — SaaS experience strongly preferred.
- Strong consultative sales approach with ability to understand client needs and translate them into actionable solutions.
- Excellent verbal and written communication skills, able to convey technical information clearly.
- Highly organized with the ability to manage multiple accounts and priorities in a fast-paced environment.
- Passion for baseball and familiarity with performance analytics or training tools a plus.
- Proficient in CRM systems (Salesforce preferred) and data-driven account management.
