GENERAL JOB DESCRIPTION
The Invoicing Coordinator plays a critical role in driving a great customer experience through the aftermarket team in support of our internal Lease, pre-owned and service businesses. This role works cross-functionally with Operations, Customer Service, Sales and the Service Teams.
PRIMARY DUTIES AND RESPONSIBILITES
- Processing timely and accurate customer invoices of all internal leases
- Processing timely and accurate customer invoices of all pre-owned car sales
- Creation of maintenance plans and processing of customer invoices for service contracts
- Preparing Manufacturer’s Statements of Origin (MSO) for pre-owned customers
- Processing other customer invoices as needed
- Providing backup support to Aftermarket Leasing Coordinators in creation and administration of internal lease contracts
- Providing backup support to Pre-Owned Coordinator in creation and administration of sales quotes and reports
- Manage customer expectations by clearly communicating on status of orders and resolution of issues
- Continuous development and refinement of branch processes and procedures to improve productivity
- All other duties as assigned
QUALIFICATIONS FOR THE JOB
- 2 year degree preferred or equivalent combination of education and experience
- Minimum of 3 – 5 years of Customer service/sales or accounting related experience required; manufacturing environment preferred
- Working knowledge of Microsoft Office products is required
- Must possess strong written and verbal communication skills
- Must be detailed oriented, strong organizational skills have proven experience in prioritizing tasks in order to meet deadlines within a fast-paced environment
- Must be proactive and have a willingness to work independently as well as part of a team
Club Car is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.
