Formby Hall is seeking a Sales Manager to join its brilliant team of hospitality enthusiasts!

If you are an aspiring and ambitious individual, with a passion for the hospitality industry and a drive to make a real difference, then Formby Hall Golf Resort & Spa has an amazing opportunity for you! As Sales Manager, you will join our sales team reporting directly to the Commercial Director.

Who are we?

Formby Hall Golf Resort & Spa is a leading luxury destination in the North West of England. Set in 200 acres of lush green landscape, boasting 2 function rooms, 2 meeting rooms, 76 bedrooms, a luxurious spa and two golf courses, we offer the perfect location for Weddings, Events, conferences, meetings, team building and so much more.

What's the role?

As a Sales Manager, you will pro-actively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits.

Job Duties and responsibilities

Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
To take the business to the next level with an all-encompassing strategy, set out by RDOS,CD, that envelopes all areas of the business and takes advantage of the opportunities available.
To be develop and implement (with the support of Commercial Director and GM) the Resort Sales plan, which encompasses direct sales calls; telesales; research; appointment making and trading; promotional campaigns; corporate entertaining, networking, social events, client familiarisation visits and contract negotiation.
To drive and coordinate sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
To constantly recognise and develop new accounts from the corporate markets.
To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
Regularly meet with the hotel General Manager and Commercial Director to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
Participating in trade shows and events within the hotels, the industry, and external organisations.
Host client FAM trips at the hotel and conduct hotel show rounds.
Play a key role in the repositioning of Formby Hall pre and post renovation.

What you'll need...

Excellent communication skills to build trust and confidence in order to motivate and influence others.
Computer literacy - Word, Excel, PowerPoint & Outlook.
Knowledge of Opera Systems.
Proactive sales experience within a hotel environment is a 'must'.
Excellent communication skills and fluency in spoken and written English.
Confident in meeting new people and presenting to large groups.
Ability to analyse departmental financial data
Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.

What are the perks?

Company discount on rooms.
Generous recommend a friend scheme.
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
Access to a 24/7 Employee Assistance Program.
Discounts on the hotel food & beverage.
Recognition incentives.
Team Member Events.
Complimentary meal on duty in the Team Member canteen.
Parking for cars, mopeds, scooters and bicycles

Equal Opportunites

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.

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