Overview

1st Assistant Golf Professional / Golf Operations Manager

Location: Superstition Springs Golf Club, Mesa, AZ

Superstition Springs GC seeks a dedicated and experienced Golf Operations Manager to oversee and enhance the overall golf experience for our members and guests. The Golf Operations Manager will play a pivotal role in managing daily golf operations, coordinating events, and ensuring exceptional service at every touchpoint.

Experience Required

Qualifications:

PGA / LPGA Apprentice or Member preferred.
Bachelor’s degree in business, Hospitality, or related field preferred.
Proven experience in golf operations management or a related role.
Strong organizational and leadership skills.
Excellent communication and interpersonal abilities.
Knowledge of golf industry trends, rules, and etiquette.

Essential Responsibilities

Responsibilities:

Oversee the daily operations of the Pro Shop, including merchandise sales, tee time reservations, and member services.
Maintain inventory levels, coordinate merchandise displays, and ensure a welcoming environment for members and guests.
Manage the tee sheet and coordinate tee times to optimize course utilization.
Monitor the pace of play and implement strategies to ensure an efficient and enjoyable golf experience.
Plan and execute golf events, tournaments, and outings, coordinating with the F&B team as needed.
Communicate with participants, handle registrations, and ensure smooth event logistics.
Provide excellent customer service to members and guests, addressing inquiries, resolving issues, and ensuring a positive experience.
Foster a customer-centric culture among staff and maintain high service standards.
Supervise and assist training Pro Shop staff, starters, and rangers.
Collaborate with the Golf Course Superintendent to ensure seamless coordination between golf operations and course maintenance.
Monitor and enforce golf course policies and rules.
Assist in budget preparation and monitoring, ensuring financial targets are met.
Track revenue and expenses related to golf operations.

Benefits

Team Member Lifestyle Perks!

Medical, mental health, dental, and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday pay
Food & Beverage discounts throughout the portfolio
Golf & Tennis benefits
Employee assistance program
Career Growth
Flexible Schedules
Development Opportunities

Superstition Springs Golf Club jobs

1st Assistant / Golf Operations Manager