Head Golf Professional

Troon • Full-time • Austin, Minnesota, United States • 2d ago

Austin Country Club in Austin, MN is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

THE CLUB

Founded in 1919, Austin Country Club is a welcoming, family-focused private club located in Austin, Minnesota. ACC features a beautifully maintained 18-hole championship golf course, expansive practice facilities, vibrant men’s and women’s leagues, a strong junior golf culture, pool amenities, social activities, and a warm, community-oriented membership. Members value the club’s tradition, friendliness, and the personalized experience provided by the staff. As ACC continues to grow, the club seeks a leader who will elevate the golf experience while honoring the culture and history that makes the club special.

POSITION OVERVIEW

The Head Golf Professional is responsible for all aspects of the golf operation, delivering a consistently high-quality experience for members and guests. This leader oversees daily operations, tournaments, leagues, instruction, merchandising, and staff leadership. They serve as the visible, hands-on ambassador of golf—building relationships, creating memorable experiences, and fostering a welcoming environment for players of all ages and skill levels.

The Head Golf Professional reports directly to the General Manager and works collaboratively with the Greens & Grounds Superintendent, committees, and seasonal staff.

KEY RESPONSIBILITIES

Member Experience & Daily Operations:
- Ensure an exceptional, friendly, and seamless golf experience every day.
- Greet members, engage regularly, and maintain strong relationships.
- Manage tee sheets, pace-of-play practices, and practice facility standards.
- Provide consistent professionalism on the course, in the golf shop, and throughout the club.
Tournaments, Leagues & Programming:
- Lead all men’s, women’s, couples, and junior league operations.
- Plan, promote, and execute tournaments with accuracy, enthusiasm, and polished presentation.
- Produce professional scoreboards, pairings, communications, and event recaps.
Teaching & Player Development:
- Offer lessons and clinics for all ages and abilities.
- Grow instruction programming, including beginner clinics and advanced player coaching.
- Lead and expand the junior program, fostering passion and long-term engagement.
Merchandising & Golf Shop Management:
- Direct all retail buying, inventory control, and sales strategies.
- Create a merchandise plan that balances member preferences with financial performance.
- Maintain a clean, organized, appealing golf shop environment.
Staff Leadership:
- Hire, train, schedule, and evaluate golf shop and outside services teams.
- Build a positive, team-first culture emphasizing professionalism and hospitality.
- Provide daily coaching, skill development, and service-standard reinforcement.
Financial & Administrative Operations:
- Prepare, manage, and monitor the annual golf operations budget.
- Maintain accurate reporting for rounds, sales, events, and instruction.
- Work collaboratively with Greens & Grounds to align course activity and agronomic needs.
- Communicate effectively with the membership through email updates, notices, and league/tournament information.

THE IDEAL CANDIDATE

Professional Qualifications:
- PGA Class A Professional (or within final stages of completing Class A).
- Previous experience at a private club or high-quality public/semi-private facility.
- Strong tournament management, customer service, and merchandising competencies.
- Demonstrated teaching background with juniors, recreational players, and competitive golfers.
Leadership & Personal Attributes:
- Warm, personable, and genuinely member focused.
- Hands-on operational leader who enjoys active engagement throughout the club.