Location: On-site – Lafayette, LA
Compensation: $15/hour with medical, dental, and vision
benefits; 401k plan after one year
Schedule: Monday–Friday (8am–5pm); rotating weekend schedule
required
About Us
Golfballs.com is the World Leader in Golf Customization,
offering a comprehensive selection of golf balls, clubs, shoes, apparel, and
more. Our mission is to connect golfers to our shared passion for golf through
best-in-class products and services. With a track record of selling
and printing over 300,000 customized golf balls weekly, Golfballs.com is
committed to providing an exceptional customer experience and building lasting
relationships with our customers.
About the Role
The Golf Sales Trainee (GST) role is an entry point into our
Customer Service team with a clear path toward future opportunities in Sales. Your
primary objective will be to create raving fans among our customers by
assisting them with product selection, order placement, and general inquiries.
A strong passion for the game of golf is essential for
success in this role.
What You'll Do
·Deliver Friendly, Personalized Support: Engage
with customers via phone, chat, and email to answer questions, resolve issues,
and assist with placing orders.
·Champion the Golfer: Share feedback,
document interactions, and help improve internal processes to better serve our
customers.
·Drive Sales Growth: Support consumer
sales initiatives, identify upsell opportunities, and contribute to revenue
goals.
·Stay Solutions-Focused: Approach
every interaction with optimism, empathy, and a drive to find the best outcome
for the customer.
·Build Toward Sales Development: Learn
the ins and outs of our products, systems, and customer base to prepare for
future roles in Sales Development and Custom Logo Sales.
What We're Looking For
·A genuine passion for golf—please highlight this
in your cover letter or resume.
·Strong written and verbal communication skills.
·Friendly, professional, and customer-focused
demeanor.
·Comfortable using computers, order systems, and
CRM tools.
·Interest in sales and a desire to grow within
the company.
·A team-oriented mindset and a commitment to
excellence.
