Sales Operations:
1) Place orders, reserve stock and create delivery note in Oracle system for omni-channel for East China Region customers;
2) Handle orders for ad-hoc projects, such as family & Staff Sales, clearance sales, internal transfer under company guideline;
3) Handle select Fit order for East China Region customers; 4) Provide data base to Finance team for sales program calculations;
4) Track invoiced orders and ready-to-delivery (RTD) order. Review and make alerts to sales team and Finance team inr order to fulfill the monthly financial target;
5) Monitor ‘Service’ team for Pre-order creation process correctly in Oracle system, and independently create Pre-Order in Oracle system and ensure right distributions for all dealers of East China;
System maintenance and upgrade:
1) Oracle system maintenance for business such as wholesale price, Customer Master Information, and Testing Orders;
2) Track and ensure accuracy of Domo OTTP /OTTR for GCA (China, Hongkong and ***) ;
3) Continually work with IT team to improve business process in oracle system, such as pre-order system development;
Reporting:
1) Conduct daily, monthly, yearly sales report per request;
2) Conduct backlog report and take lead to review the backlog orders with sales team for release / clean/ cancellation by monthly basis;
3) Initiate pre-order pick-up report, review and follow sales team for 100% on-time delivery rate;
Leadership:
1) Build good relationship with team members and lead team to achieve business objectives;
2) Be a good example of the team;
Knowledge Skills and Abilities:
1) Strong organizational and analytic skills;
2) Strong MS Office (Excel, PPT, Word) skills;
3) Strong communication and problem-solving skills;
4) Positive thinking and good patience;
5) Good time management skills, comfortable of meeting multiple deadlines;
6) Proactive, independent and creative thinking;
7) Collaborative and team player;
8) Competent at executing plans with high quality;
Requisite Education and Experience / Minimum Qualifications:
1) Bachelor’s degree or above;
2) Over 5 years overall work experience in consumer goods industry, experience in sports goods industry preferred;
3) Good knowledge of GCA business culture;
4) Familiarity with sales ops, customer service;
5) Familiarity with supply chain logistics processes will be a plus;
6) Fluent in English and Mandarin;
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
