El Conquistador Golf is excited to announce the exceptional career opportunity of Assistant Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Assists in administering all daily operations, including, but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap, tee sheet & golf tournament applications, acts as ranger, starter, guest relations, outside service, or golf shop shifts.
Essential Duties:
- Assists in administering all point-of-sale application revisions and needs as they apply to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments on all policy and procedure revisions, updates, and implementation.
- Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as they apply to duplicate charges and over- or underpayment. Tracks all force posts and no-show charges as applicable.
- Promotes all club golf activities.
- Assists in the creation of lesson plans and provides both individual and group instruction.
- Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer or head golf professional with procurement and merchandise, and shop assistants with merchandising and sales.
- Prepares for all golf outings, including coordinating pairing sheets, scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheet,s and hole assignments.
- Monitors all members’ scores, reports handicapping to the USGA, and bills members.
- Follows established opening and closing procedures.
- Assists with associate training.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience:
Must be registered in the PGA PGM program with completion of Level 1. Associate’s degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls, or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears, tastes or smells. Occasionally lifts to 50 pounds.
Environment/Noise:
Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. The noise level is moderate.
Certificates/Licenses:
Current PGA/LPGA Membership
Job Knowledge, Skill, and Ability Preferences:
- Ability to read and speak English is required to perform the duties of the job (e.g. the associates are required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time system.
- Self-motivated and outgoing personality.
- Experience in using Golf Genius or similar tournament software.
- Strong ability to multitask and anticipate customer needs.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
