We are currently recruiting for a Full-Time Golf Administratorto join our growing team here at Kilkea Castle
Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbell’s Four Star Hotel of the Year 2024.
Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.
Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Job Title:
Golf Administrator
Reporting to:
Golf Manager
Job Description:
The successful candidate will be responsible for providing customer service to guests and members, maintaining inventory, handling sales transactions, and overall administration to golf related services.
Key Responsibilities
- Undertake general office duties including responding to correspondence, answering the phone, taking enquiries efficiently and handling member’s general day-to-day requests.
- Assist with stock reporting and monthly stocktaking of inventory
- Admin relating to Membership, the Epurse, Society business on and off the books.
- Contribute to the development of the Golf Club’s marketing plan and later implementation.
- Maintaining standards of cleanliness in the shop
- Maintain the membership list, process new membership applications, arrange and post-process the application depending upon result.
- Maintain a log of the Club’s current policies as well as its operational contracts together with their respective renewal dates so that everything is kept fully up to date.
- Assist in the preparation for reception check ins and outs.
- Perform the duties of receptionist for the hotel as required.
- Coordinate with other departments as needed
Skills/Requirements
- Previous experience in a similar administration/customer service role preferred
- Knowledge of HotSoft and Paragon systems an advantage
- Attention to detail and time management
- Must have excellent customer service and communication skills and be a team player
- Strong working knowledge of Microsoft Office, particularly Excel.
- Minimum 12 months valid work permit required
Benefits
- Discounts across entire resort
- Competitive hourly rate
- Meals while on duty
- Employee recognition
- Bike to Work scheme
- Employee Assistance Programme and PRSA scheme
- Continuous training and development
Kilkea Castle is an equal opportunities employer
