The Supervisor of 2nd Shift Operations GSN is responsible for the supervision of 2nd shift operations including inbound and outbound activities, service level targets, order flow/wave planning, quality, and special activities within the operation. The goal of this position is to coordinate with 1st shift warehouse counterparts to ensure efficient, high quality service performance.
Essential Functions and Key Responsibilities:
- Oversee the daily flow and efficiency of 2nd shift operations, including but not limited to outbound shipping, inbound receiving, replenishments and quality, as well as safety and 6S requirements.
- Collaborate with other shift managers/supervisors and departments to ensure seamless transitions and continuity of operations.
- Monitor and report on all key productivity indicators (KPI) such as on time delivery and quality.
- Troubleshoot and problem solve as production issues or delays arise during the shift.
- Ensure staffing and capacity on 2nd shift matches the required forecasted demand; Reallocating resources and shifting crew members as needed to optimize workflow.
- Ensure that systems and physical warehouse processes are defined and understood by the warehouse team; train team members on processes and adequate standards when needed
- Lead, build, develop, and motivate a strong team of individuals to perform at the highest level; facilitate and foster continuous learning and collaboration within the team.
- Developing ideas to support continuous improvement and operational efficiencies
- Perform other related duties and assignments as required.
Knowledge and Skills Requirements:
- Proven ability to work in a team-oriented, collaborative environment.
- Strong analytical skills and attention to detail.
- Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
- Strong English written and verbal communication skills and ability to interact with all levels.
- Ability to accurately assess talent and effectively motivate and influence other to build skills, efficiently accomplish tasks, and develop leading edge processes.
Education, Work Experience, and Professional Certifications:
- Fluent verbal and written English communication skills required.
- Proficient with Microsoft Office suite, warehouse WMS systems, and data-entry systems.
- Strong attention to detail, ensuring the integrity of documentation and order preparation.
- Ability to work as part of a team in a fast-paced environment.
- Ability to manage multiple, concurrent processes.
- Ability to accurately assess talent and effectively motivate and influence others to build skills, efficiently accomplish tasks, and develop leading edge processes.
Work Environment / Physical Requirements:
- Primarily warehouse environment standing/walking most of the day
- Normal office conditions with extensive computer and phone usage.
- Able to climb, stoop, bend, and reach.
- Medium physical effort equal to frequent lifting or moving of lightweight materials, up to 50 pounds required.
- Able to work efficiently and accurately in an atmosphere of frequent interruption
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
