We're hiring a Full Time Head Golf Professional at The Lodge of Four Seasons located in Lake Ozarks, MO. The property consists of two 18 Hole Golf Courses, The Cove and The Ridge. The Cove is open year-round (weather permitting) and The Ridge is open from May – October. The courses are 2 miles from each other and both have a Clubhouse.
At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re relatively new to club management or are a seasoned leader in the property management and golf course industry, there’s an exciting new opportunity for you at The Lodge of Four Seasons. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they’ve left our premises.
General Purpose:
Oversees and maintains all facets of the golf operation. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures customer relations and enhance the quality of the golf experience. Responsible for the day-to-day golf operations.
Essential Duties:
- Oversees golf operations including dynamic pricing, annual memberships, tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, growing the game with programming and may assist with snack bar operations at times.
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members, resort guests and daily fee golfers. Ensures that associates provide a high level of customer service.
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
- Prepares work schedules and assigns associates areas of responsibility.
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Provide golf instruction through lessons and clinics to members and guests.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, and Guest Services Attendants.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience:
Physical Demands:
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Regularly stands, walks and sits.
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Occasionally climbs or balances; stoops, kneels, crawls or crouches.
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Frequently uses hands; reaches with hands and arms.
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Frequently talks or hears, tastes or smells.
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Occasionally lifts up to 50 pounds.
Environment/Noise:
Certificates/Licenses:
Job Knowledge, Skill, and Ability Preferences:
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Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
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Knowledge of Microsoft Office applications.
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We currently use Resort Suites for the POS and EZLinks for our tee sheet.
About The Lodge of Four Seasons, Lake Ozarks, MO
Welcome to the best of the Lake of the Ozarks resorts! At The Lodge of Four Seasons, you’re invited to get cozy around the outdoor firepit or take a dip in our newly renovated indoor/outdoor heated pool with family and friends. Don’t forget to join us for continued live music in HK’s on most Fridays and Saturdays.
We’re celebrating over 59 years of warmly welcoming guests from all over the globe. We invite you to begin the tradition of a lake getaway here with your own family, with friends or with colleagues, by discovering our renowned approach to unparalleled hospitality at our beautiful waterfront resort. The Lodge beckons visitors with amenities ranging from 36 holes of championship golf to Spa Shiki, both nationally recognized for their excellence.
For more information, please visit:
https://4seasonsresort.com/golfAbout TroonTroon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit
https://www.troon.com
