The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.
General Purpose:
Assists with retail sales, merchandising and provides exceptional customer service to guests.
Essential Duties:
- Acknowledges guests upon entrance into retail facility
- Must have a friendly and positive personality
- Must have strong communication and interpersonal skills
- Must have basic computer skills
- Must be dependable and have a strong work ethic
- Knowledge about the game of golf preferred
- Process customer reservations for guests of the golf course
- Provides customer service to arriving guests to help expedite check-in process
- Arranges and displays golf shop inventory as necessary and directed
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
- Issues receipts for guest purchases
- Takes messages for staff or guests
- Assists in packing and unpacking inventory and golf operations supplies
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Regular and reliable attendance
- Performs other duties as required
Education/Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
- Frequently stands and uses hands, reaches with hands and arms, talks or hears.
- Occasionally walks, sits, climbs, balances, stoops, kneels, crawls or crouches.
- Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Job Knowledge, Skill, and Ability Preferences:
-
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
-
Previous experience with Point of Sale (POS) systems.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
