Due to us expanding our Housekeeping Team, we are currently looking for a Turndown Housekeeper to join us and be a part of the SCHLOSS Roxburghe Housekeeping team! This is a permanent, part-time role based on 20 hours per week, working 5 days over 7. You must be available to work evenings and weekends. The shift time is 5.30pm-9.30pm.
We offer a competitive salary of £11.90 per hour plus gratuities* and excellent employee benefits.
*Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.
Your Key Responsibilities:
- To consistently ensure that all rooms are prepared at turndown and presented to the luxury standards set out by SCHLOSS Roxburghe to ensure the best quality for our guests
- You will ensure that the furniture, equipment and appliances are in clean and flawless condition, well maintained
- To report any faults or broken items to Housekeeping management
- Ensure that all procedures concerning guest safety are followed including but not limited to; lost property, key control and confidentiality
- You will take pride in ensuring the cleanliness and hygiene of all guest areas
Your Knowledge & Capabilities:
- You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
- You are a brilliant multi-tasker and able to organise your time effectively
- You have a key eye for detail and take pride in your work
- You enjoy working as part of a team as much as you enjoy working independently
- You have excellent communication skills with the ability to communicate effectively with people at all levels
Proven Experience/Qualifications:
- Previous housekeeping experience is not essential as full training will be given
- Ability to communicate proficiently in English
- All applicants must have right to work in the UK
Your Employee Benefits:
· Share of gratuities on a pro-rata basis
· 30 days paid holiday after 1 year of service
· 50% discount on food & beverage for Employee and up to 4 guests
· 30% discount in our Pro Shop
· Free meals whilst on shift
· Free golf membership
· Free on-site parking
· Recommend a friend scheme
· Quarterly recognition programme
· Employee and Family rates and discounts in Hyatt hotel upon availability
· Employee discounts at our 12.18 Hotel Collection
· Access to exclusive perks, offers, and discounts on our colleague platform
· LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most
· Access to wellbeing articles, podcasts, tools and resources
Turndown role - based on a minimum of 15 hours, 5 /7 evenings per week working hours are 18.00 to 21.00
We are seeking an energetic and experienced Housekeeper - we are looking for a candidate who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. We require a Housekeeper who has previous experience within a similar role. You will be responsible for cleaning of the rooms and bathrooms according to the given standards according to system and regulations. The role shall also include some material and laundry requirements.
*Where Will You Be Working?
SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle.
Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds are undergoing an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa, a state-of-the-art meeting space and 60 lodges will be built on the surrounding estate. With the hotel and estate growing there will be many opportunities for growth and development throughout 2022!
What Are We Looking For?
We’re looking for individuals who have;
A great genuine personality, approachable, attentive and instinctive
A proven track record in a similar role
Strong training and development skills so you can share your skills with others.
Excellent communication skills
A desire to be “the best” with high standards;
Ability to effectively manage and motivate the individuals within your team to support them in achievement of their personal development goals.
Good proven organisation and planning skills gained through previous experience
The Bigger Picture
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Job Types: Part-time, Permanent
Pay: Up to £11.90 per hour
Additional pay:
Benefits:
- Discounted or free food
- On-site parking
Schedule:
Ability to commute/relocate:
- Kelso TD5 8JZ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
