Job Ref: DAL1062

Branch: Dalmahoy Hotel Country Club

Location: Dalmahoy Hotel Country Club, Kirknewton

Salary/Benefits: £12.00 an hour plus benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 28/01/2025

Closing date: 02/03/2025

Located 7 miles from Edinburgh’s city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it’s a celebration of Scottish heritage dating back to the 13th century.

With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.

Come and join us!

We are looking for a Golf Retail Assistant to join our friendly Golf Leisure team at Dalmahoy Hotel and Country Club!

JOB SUMMARY

Be able to demonstrate a good working knowledge of golf retail ranges whilst providing excellent customer service to all Golf Shop customers

SCOPE / BUSINESS CONTEXT

A Full Time or Part Time position based at the Dalmahoy Hotel Country Club·

CANDIDATE PROFILE

Experience:

To provide a high quality retail environment for all Golf Shop customers, to ensure that financial targets are attained.
To provide a high level of service to all Golf Shop customers, to ensure that financial targets are attained and that customer satisfaction is achieved.
To contribute to retail policy and stock ordering, to maximise revenue potential.
To assist in general shop and service-related duties to ensure functioning of Golf Shop as both retail and service environment.
To carry out other duties as may be required to ensure the Hotel Operation is properly maintained to provide total guest satisfaction.

Competencies:

Experience working in the service industry.
Good interpersonal skills.
Good level of English
Retail experience preferable in a Golf shop environment
Creative, motivated, customer- orientated

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Open Communication
Commitment
Teamwork
Customer Focus
Continuous Learning
Planning
Developing People
Business Awareness

OTHER

Performs other related tasks as assigned by management.
Complies with Dalmahoy Hotel and Country Club policies and procedures.
Working hours as required to do your job.

Let us take you a million miles away, to a beautiful country estate that’s surrounded by rolling parkland, glorious golf courses, nature trails and towering woodland.It’s a unique destination that offers an abundance of experiences for everyone. From great golfing days with friends to a girls weekend away; rosy-cheeked family adventures and wildly romantic sleepovers. Dalmahoy is your place to pause, reset and play. In a gorgeous rural setting like this, you’d never guess it was just seven miles from the centre of Edinburgh.

Welcome to Dalmahoy - Edinburgh’s Country Estate.

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Golf Retail Assistant