Fox Hollow Golf Club is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Description:
Oversees and maintains all facets of the golf operation. Responsible for the day-to-day golf operations. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures customer relations and enhances the quality of the golf experience.
Key Responsibilities of the Head Golf Professional:
- Oversees golf operations including tournaments, league, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other departments.
- Helps to control expenses in relation to revenues.
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the guests. Ensures that associates provide a high level of customer service.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Prepares work schedules and assigns associates area of responsibility.
- Performs payroll tasks as scheduled and makes adjustments prior to submitting payroll. Monitors hours to maximize productivity and minimize overtime.
- Provide golf instruction through lessons and clinics to guests and juniors.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs, and other expenses.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
