Position Summary:
The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.
Position: Golf Shop Attendant
Location: Pearl at Kalauao
Facility: 18-hole public course
Hourly Rate: $ 14.00
Qualifications, Knowledge and Skill Requirements:
- Must be highly motivated, goal driven and self-starter
- Must acquire basic computer knowledge
- Must have strong customer/guest orientation
- Must have strong communication and interpersonal skills
- Must be dependable
- Knowledge about the game of golf preferred
Position Responsibilities:
- Provide a memorable guest experience
- Must be team oriented
- Maintain professional appearance
- Process customer reservations and transactions for guests accurately
- Provides a high level of customer service to guests
- Provides exceptional phone etiquette
- Arranges and displays golf shop inventory as necessary and directed
- Assist customers with processing special item orders upon request
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
- Issues receipts for guest purchases
- Takes messages for staff or guests
- Assists in packing and unpacking inventory and golf operations supplies
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Maintaining cleanliness & restocking of snack shop items
- Performs opening, clean-up and closing procedures
- Perform other duties as assigned by supervisor or manager
Working Conditions:
- While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
- The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
- The employee must be able to lift and/or move up to 30lbs occasionally.
- The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
- Occasionally work outdoors to assist with Outside Guest Services (OGS)
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
- Noise level is moderately quiet
- Work extended hours during golf and holiday season
- Work weekends and holidays
Troon is an Equal Opportunity Employer committed to providing a diverse environment.