The USGA is a mission-based nonprofit organization whose purpose is to unify the game, showcase the best talent in golf, provide impartial governance and advance our impact on critical issues such as sustainability, accessibility and inclusion. We conduct the U.S. Open, the U.S. Women’s Open and 13 other national championships at America’s iconic golf venues. The USGA’s headquarters is located in Liberty Corner, N.J., with a new satellite Golf House Pinehurst campus scheduled to open in Dec. 2023. For more, visit usga.org.
About this role:
The USGA mid-term internship program offers you the ability to unlock your potential in operations management while working with a diverse group of curious and passionate trailblazers who are the future of the USGA.
Whether just getting started in operations management or continuing your education, this position allows individuals to unlock their potential by contributing to the success of the U.S. Women’s Open Championship in a meaningful manner. To thrive in this position, be ready to bring your passion for golf, sports-management and hospitality to new heights while also learning to support sustainable golf course management practices.
As a mid-term intern, you will gain professional development, career preparation tools, leadership experience and a vast network with other professionals all while having a lot of fun!
**This is a paid internship; candidates are eligible for overtime pay (time and a half) for any hours over (40) a week. There is also a housing stipend paid monthly for the duration of this internship.**
What you'll do:
The Championship Administration Intern will assist the Championship Manager with Championship Office administrative duties as well as the volunteer program. Intern will have responsibilities during the periods of advance preparation and setup, the week of the championship and the post-championship breakdown.
Working at the U.S. Women’s Open, you will experience a fast-paced work environment. The candidate must have the ability to work under pressure and handle multiple tasks at one time. Each day brings new challenges, and the intern must have top-notch organizational and communication skills. The ability to handle physical tasks such as lifting boxes and manual labor, spending extensive time in the sun/exterior environments should be expected. The weeks leading up to the Championship will require at least (40) hour work weeks and as the Championship grows closer, lengthen to (80+) hours and will include weekends.
- Assist in managing pre-championship staff meals, staff communications, and courtesy car distribution
- Assist in managing staff accommodations, room block changes, arrival and departure tracking
- Staff arrival arrangements such as office space preparation and arrival packet creation
- Handle VIP guest communication and arrival packet creation
- Assist championship office in preparation for various receptions, meetings and events throughout championship week.
- Assisting with volunteer training including: organizing training session materials and credential packets, and the distribution of volunteer credentials along with other important information;
- Managing the concerns, questions and requests of volunteers before and during the championship;
- Assisting Committee Chairs with their responsibilities including: volunteer scheduling, site visits and managing volunteer committees;
- Setting up, organizing and tearing down volunteer areas on championship grounds.
Where you'll be:
What you bring:
- Ability to work long and strenuous hours (40 – 60+ hour work weeks)
- Effective communication with a wide variety of individuals involved in a national championship
- Resourceful, presentable, courteous, friendly and organized
- Good follow-up skills and ability to handle issues quickly and calmly
- Ability to work independently and support the team
- Proficiency with Microsoft Office software – above average knowledge of Excel, Word, Outlook, PowerPoint and Publisher
- Ability to prepare presentations to include PowerPoint and printed material
- Demonstrated ability to follow and execute detailed plans – able to anticipate and analyze problems and provide logical solutions
- Ability to work well under pressure
This job description is not intended to be all-inclusive. Intern may perform other duties as assigned.
The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.