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(Archived) Strategic Accounts Sales Manager

Last Updated: 1/11/21

Job Description

Position Summary:

The Strategic Accounts Sales Manager is responsible for the sale of TaylorMade (TM) branded golf products and services to TM’s Internet customers and DTC/e-commerce retail customers. With a focus on strengthening our position with each customer, he/she maintains personal one-on-one contact with all key employees at these customers’ headquarters and facilitates business maximization in all product sales and marketing efforts. This individual will be responsible to continuously find ways to improve our business with each customer by staying connected and monitoring TM performance and online brand presence.

Essential Functions and Key Responsibilities:

  • Successfully sell and promote TM products and services while maximizing the Internet channel potential. Achieve both short and long-term objectives for increased sales growth and profitability.

  • Responsible for securing and renewing orders & merchandising for TM products with the Internet channel and the DTC/e-commerce for retail customers to ensure best possible sell through and meet account target sales.

  • Maintain open communications between TM and the Internet channel and the DTC/e-commerce for retail customers. Establish professional customer/vendor relationship with appropriate Internet customers personnel across all departments.

  • Develop and maintain strong business relationships with all internal TM departments including customer service, credit, finance, product, operations and marketing in order to facilitate best service to all Internet customers.

  • Process and coordinate all Internet customers and the DTC/e-commerce for retail customer orders received via E.D.I. system, telephone, fax, mail or otherwise, following specified strategic account terms and existing Company policies, procedures and programs.

  • Problem-solving and regular follow-up and tracking in Strategic Account product and deliveries.

  • Communicate weekly business updates with summarized trend analysis. Summarize product and marketing opportunities to product/sales/marketing teams internally for additional growth.

  • Complete requested forecasts & reporting documents on time and with extreme accuracy.

  • Proven ability to consistently analyze, track and evaluate booking performance based on TM goals.

  • Evaluate inform internally and provide recommendations based on competitive product & marketing landscapes in market.

  • Effectively communicate sales programs, policies, and procedures to Internet customer to help achieve TM objectives.

  • Management of Internet customer marketing calendar and initiatives, maintaining co-op spend within budget with Senior Strategic Account Manager and Marketing Manager.

  • Participate in AOP forecasting and SIOP process for strategic accounts in conjunction with merchandising and finance teams.

  • Perform frequent head office visits to Internet customers and the DTC/e-commerce for retail customers and provide reports on current merchandising/marketing initiatives.

  • Performs other responsibilities as required.

Knowledge and Skills Requirements:

  • Outstanding communication skills.

  • Excellent overall knowledge of TaylorMade products.

  • Organization & Time Management Skills.

  • Proficiency in Microsoft Office.

  • Ability to effectively present information and ideas to varying levels inside and outside the organization.

  • Proficient with TaylorMade Golf company’s operating systems preferred (Oracle, B2B, Business Objects, etc.).

Education, Work Experience, and Professional Certifications:

  • Bachelors’ Degree in Business, Marketing or related field of study preferred.

  • 5 - 7 years previous experience in outside sales.

  • Previous national account experience with Amazon or Mass Merchant companies highly desired.

  • Golf industry knowledge/experience preferred.

Work Environment / Physical Requirements:

  • Flexibility in days and hours available for work; including evenings and weekends and holidays when required.

  • Frequent travel necessary, to the respective company headquarters, or internal off-site for sales strategy, product pre-lines and sales meetings (25% traveling).

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.

Company Details


Basingstoke, England, United Kingdom

Since the creation of the first metalwood in 1979, TaylorMade Golf Company has established a legacy of breaking from tradition to reach new thresholds of performance. Driven to lead the industry in product innovation, we are committed to exploring new frontiers, pushing the limits of product manufacturing, and constantly pursuing the next great breakthrough in golf. With a history of creating r...