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Member Relations Executive



Last Updated: 11/20/21

Job Description

Abu Dhabi Golf Club is excited to announce the exceptional career opportunity of Members Relations Executive. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
General Purpose: Provides a positive, high level of service to Members and Guests by supervising the front of house golf operations and by giving undivided attention to each member to ensure the experience is delivered to the highest of standards.
Essential Duties: • Promotes all club’s facilities • Provides information about special events within the club • Leads a sales journey that effectively converts as many prospective members as possible into new members. • Self-motivated and have strong sales skills which includes the ability to close deals • Introduces new members to existing members to ensure that new members are made to feel welcome immediately after joining the club. • Supportive team player who actively circulates information amongst all departments, so that associates continue to develop a strong understanding of the membership department. • Answers membership calls and performs facility show-arounds • Assists members with various services such as: booking tee times, table reservations or any other request • Assists members with questions and concerns, makes suggestions and identifies possible solutions. • Regular and reliable attendance. • Performs other duties as required.
Education/Experience: • Prior experience when it comes to knowledge of overall golf operations and to managing people and front of house operations, or golf events in the past. Qualifications not essential, but PGA or CMAE would be preferred.

Company Details

Scottsdale, Arizona, United States
Strategic solutions for today’s golf businesses. Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We provide services to 595+ locations and 645+ golf courses, while also managing various amenities, such as tennis, aquatics, fitness, food & beverage, lodging and more. We have grown our company by listenin...