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Topgolf is seeking a dynamic, uber-organized Event Sales Admin. The Event Sales Admin is responsible for supporting the sales team in a variety of ways including management of inbound calls and emails, assigning leads into rotation, completing administrative duties as outlined by the Director of Sales, keeping the office organized and clean as well as other miscellaneous tasks that may be necessary to support the event sales processes. Part-Time and Full-Time opportunities!Key Responsibilities
Answer phones within 3 rings
Ensure that Topgolf service standards are being met and the phone is being answered with a positive attitude
Qualify and distribute all lead (Phone leads, web leads, walk in leads)
Follow phone guidelines identified in the phone shop report
Prepare event packets
Assist with closing event files
File all paperwork in designated locations
Identify any discrepancies between events schedule and event packets and relay to owning Event Sales Manager or Event Sales Consultant and the Director of Sales.
Print BEO’s for the kitchen team for the following week’s events and for the sales team for the BEO meetings.
Be an example of our core values daily and hold yourself accountable to Topgolf standards.
Proactively identify ways to improve the office processes and elevate team excellence.
- Requires 6 months+ of experience in a similar role
- Delphi, Daylight, Salesforce or similar CRM experience preferred
- Requires a minimum of one-year experience in Microsoft word, excel, and publisher
- Attention to detail
- Ability to multi-task