At ClubCorp, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.The Clubs of Kingwood The premier golf and country club in the greater Houston area.
At The Clubs of Kingwood, we offer something for everyone! Two distinctive, incredible locations to allow our Members and their guests to enjoy the finest things in life. Here, you'll find a Houston country club offering solace and peace, community and camaraderie, and friendships to last a lifetime.The Deerwood Course
Designed by renowned golf architects Joe Finger and Ken Dye and the legendary golfer Byron Nelson, Deerwood is a challenging 18-hole championship golf course that has hosted the Champions Tour, the Doug Sanders Celebrity Classic and many others. Deerwood tests players each round, with demanding tee shots into tight, tree-lined fairways and fast greens that seem to never offer up a straight putt.The Marsh Course
The Marsh Course features 18 holes surrounded by lush greenery and the natural beauty of the water features throughout the course. It is fun and challenging for golfers of all levels.The Forest Course
The Forest Course provided the backdrop for the movie Tin Cup and was host of the Canadian Open Tour as well as the Texas State Senior Open.The Island Course
The Island Course, designed by Joe Finger, offers one of the toughest finishing holes in golf and was named a top 50 course in the state of Texas by the Dallas Morning News.The Lake Course
Each hole on the Lake Course is a new experience set among the surrounding natural beauty and water features.Kingwood Golf Academy
The Kingwood Golf Academy at the Clubs of Kingwood offers personal development at any age. Our experienced staff of PGA golf professionals are available for group and one-on-one instruction including video swing analysis.
First Assistant Golf Professional. The position will manage the daily golf operations to include pro-shop and outside services supervise all non-exempt golf, pro-shop and outside services staff drive revenue and programming efforts control assets promote the game of golf (including lessons and selling and managing tournaments) oversee merchandising and provide the Three Steps of Service to Members and Guests of the Club to ensure an exceptional golf experience.
World’s Largest Network of PGA Professionals and Golf Courses.
High-end Country Clubs in family focused environments.
Medical, Dental, 401k.
Additional career and earnings growth.
No limit on earnings potential.
We provide scheduling, booking, and student management software for free.
We provide in an increasing number of locations and teaching technology for free.
We provide a full marketing platform to grow coach presence and business with a proven track record for creating engagement and increased earnings.
We have standard programming with a full marketing pack for junior and adult learners.
We offer autonomy for customizable programming and individual learning.
Local and national marketing teams to assist coaches promoting and growing their businesses.
Aggressive on-boarding pack to get coaches up to revenue speed quickly.
Our Pros are paid to play golf with members and prospects.
Upward mobility in the world’s largest network.
Train and Implement Procedures for Golf and Pro Shop Attendants, and Outside Services Staff to follow in order to:
A. Provide friendly customer service and respond to member concerns
B. Properly check in golfers, control tee times, including walk-ups and pairings, and collecting guest fees
C. Maintain orderly outside services (i.e., staging areas, range and golf cart storage) and
D. Ensure that Three Steps of Service are followed by all Staff:
i. Warm welcomes- greeting members and guests in a professional manner upon check-in
ii. Magic moments- creating the more memorable experiences for members and guests during their visits and
iii. Fond farewells- sending the members and guests off with a positive experience.
Ensure all company policies, standards of operations, manuals, standards of conduct, safety rules, and policies against harassment are strictly followed by all staff and member/guests (including prompt intervention, investigation, and documentation).
Conduct performance evaluations of Golf, Pro Shop, and Outside Services Staff on a timely basis, provide appropriate feedback to staff, and recommendations to Senior Management regarding compensation, advancement, and training needs.
Determine appropriate personnel action (counseling, written warnings, suspension or termination) in the event of performance, attendance problems or violations of company policies coordinate with Human Resources, Legal, and Senior Management as necessary.
Assign and develop work-efficient schedules to meet staffing needs of Golf Operations, Pro Shop, Outside Services, and Clubs repair business, and as warranted, recruit and hire staff to provide superior level of member services.
Profit/Loss responsibility for merchandise in Pro Shop assist with budgeting plan and maintain inventory levels implement inventory control and counting procedures for staff to follow to ensure constantly stocked items establish standards for merchandise display, pricing, and promotions to be followed by golf shop attendants to encourage sales and address member orders.
Develop and ensure that operational standards are followed by Golf and Outside Services Staff regarding staging areas, driving range, and golf cart storage.
Develop relationships with members to promote golf activities.
Immediately address and resolve member/guest complaints.
Effective communication with staff, members, and Senior Management.
Ability to work well under pressure, coordinate multiple tasks, and attention to details.
Ensure that all direct reports adhere to ClubCorp standards regarding dress code.
In the event of the Director of Golf/Head Golf Professionals absence, supervise and manage all aspects of Clubs Golf department.
Be informed of and promote all Club activities and services, including selling and managing tournaments, and other special events (scheduling, directing, and utilizing staff to perform necessary functions to provide successful tournaments and special events).
Direct and guide staff, according to ClubCorp and PGA Standards to promote golf clinics, private lessons, and adult, junior and senior programs, and assist, as necessary, to ensure member satisfaction and that Club Standards are met. Also have the ability to teach and provide instruction.
Organize and promote all Club Tournaments and other special events/functions at the Club. Manage the handicap program.
Develop relationships with Members by participating in events and one on one, including playing golf, as needed for player development.
Manage the pro-shop, outside services, including practice facility, and all golf operations.
Conduct oneself in a professional manner and maintain a professional image at all times.
PGA PGM Associate Program Level 3 or Member.
College degree preferred, High school diploma, GED, or equivalent required.
Customer service experience. Expanded Golf Knowledge Required.
Proven track record of team management, organizational and coaching skills.
Experience with tee sheets and inventory systems.
Diplomatic team player able to foster relationships with Members, Employee Partners, and Guests
Have more questions? Check out our ClubCorp Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Network: ClubCorp LinkedIn or ClubCorp Instagram.
ClubCorp is an Equal Employment Opportunity Employer / ClubCorp participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club.