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Quality Assurance Inspector (QUALI02501)

Callaway Golf

Last Updated: 1/09/21

Job Description

Callaway Golf Company is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!

Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

JOB OVERVIEW
The Quality Assurance Inspector prepares audit materials based on audit schedules, objectives, and priorities.&nbsp Performs process and product audits to ensure compliance with documented procedures, standards and specifications and communicates audit findings to quality management.&nbsp Incumbent is responsible for follow up on corrective actions and open discrepancies. The Quality Assurance Inspector, under the direction of the Quality Manager, assists in analyzing and solving basic quality problems in compliance with CPSIA requirements, apparel, golf bags and embroidered goods. Updates inspection plans and instructions, implements sampling plans, prepares procedures, trains inspectors on Quality related issues, and performs process/product audits. The Quality Assurance Inspector also identifies opportunities for improving awareness, visibility, communication, and involvement of operators in quality improvement initiatives regarding embroidered goods and Golf Bag operations.&nbsp The Quality Assurance Inspector may be asked to work on assignments that are moderately complex in nature, where judgment is required in resolving problems and making routine recommendations. This person works overtime, including weekends, as needed, occasionally on short notice.

ROLES AND RESPONSIBILITIES
Process Audits&nbsp
&bull&nbspPlan, prepare, conduct, review and report on audits of production operations.
&bull&nbspFollow up on open action items and formal Corrective action to assess completion and effectiveness.
&bull&nbspUse and update tree diagrams showing process elements, or PEEMMM people, equipment, environment, methods, materials, measures.
&bull&nbspIdentify, organize, and summarize evidence to support conclusions about compliance to work instructions and job aids.
&bull&nbspMake presentations of system status to management and senior management.
&bull&nbspConduct meetings to review audit findings.
&bull&nbspUse and update audit checklists.
&bull&nbspParticipate in documentation reviews.

Product Audits
&bull&nbspPlan, prepare, conduct, review and report on audits of product and component using cosmetic, configuration, packaging, and dimensional quality standards and product specifications.
&bull&nbspInitiate Non-Conforming Material form and segregate non-conforming materials.
&bull&nbspMaintain product quality standards documentation.
&bull&nbspIs responsible for inspecting product received from all suppliers and embroidered goods from Manufacturing.
&bull&nbspIs required to take precise measurements and record manual data when measurements can&rsquot be recorded electronically.
&bull&nbspIs required to test and analyze children&rsquos product using approved XRF or equivalent equipment and processes

Disposition of Returns
&bull&nbspEnter and process return goods as needed. Disposition return goods according to quality standards
&bull&nbspMake quality decisions based on product and process specifications as well as quality system guidelines.
&bull&nbspDownload data from SAP and transfer to other software applications.
&bull&nbspResponsible for the return to supplier process working directly with the Accounting department and outside suppliers to ensure Callaway is credited for non-conforming materials as per the Return-to-Supplier policy.

Implement Quality Standards
&bull&nbspAssist in the development, implementation, and verification of quality standards.
&bull&nbspDevelop quality standards for cosmetic and other requirements.
&bull&nbspParticipate in problem solving and process improvement teams.

Collect and Analyze Process/Product Data
&bull&nbspVerify product testing or inspection meets applicable dimensional, visual, and/or functional requirements.
&bull&nbspPrepare and conduct product and process audits in accordance with a quality audit plan, and report the findings.&nbsp
&bull&nbspTrack, trend, and report results of verifications and audits. Investigate quality issues and trends within assigned product areas.
&bull&nbspIdentify and communicate to Quality Management, quality issues using information gained from process monitoring activities.
&bull&nbspUse basic charts and graphs trend, bar, pie, flow charts to communicate information used in problem solving and decision-making.
&bull&nbspAnalyze and identify probable root cause for quality problems, and recommend appropriate corrective action.
&bull&nbspUpdate pareto charts and spreadsheets
&bull&nbspEnter data into spreadsheets

Support Continuous Improvement
&bull&nbspIdentify opportunities for improving awareness, visibility, communication, and involvement of operators in quality improvement initiatives.
&bull&nbspVerify implementation and effectiveness of corrective and preventive actions to support continuous improvement.
&bull&nbspAct as a role model in promoting quality systems, procedures and standards.
&bull&nbspIs able to proficiently train employees to perform the different inspection functions

SAP Duties
&bull&nbspProcesses lots in SAP using the Quality Module.
&bull&nbspGathers, records and reports&nbsp finished goods customer returns in SAP Module.
&bull&nbspIs able to efficiently record manual data and do interpretation and complex correlation from data provided by the suppliers or engineering.

TECHNICAL COMPETENCIES Knowledge, Skills &amp Abilities
&bull&nbspRequires successful completion of the QA Auditor and QA Clerk Job Proficiency Assessment
&bull&nbspRequires&nbsp a high degree of understanding of inspection techniques as well as the ability to use specialized equipment, read difficult instructions and maintain written records.
&bull&nbspAble to apply intermediate math operations and analyze trend charts.
&bull&nbspBasic user-level skills in any e-mail application, MS Word, and Excel.
&bull&nbspAble to learn and apply conflict management techniques, effective listening skills, and assertive communication methods.
&bull&nbspAble to manage and prioritize multiple tasks and appointments.
&bull&nbspAble to effectively work as part of a team.
&bull&nbspAble to analyze information and make recommendations based on analysis
&bull&nbspAble to see the relationship between tasks and processes.
&bull&nbspAble to communicate effectively, in both written and oral form, to various levels of management
&bull&nbspMust be able to work independently, requiring instructions only on new assignments

EDUCATION AND EXPERIENCE
&bull&nbspHigh school diploma or general education degree GED required
&bull&nbspMinimum 3 years of inspection experience&nbsp as a process or product auditor/inspector&nbsp in a high volume manufacturing environment

Callaway Golf is an Equal Opportunity Employer



Company Details


Callaway Golf

Carlsbad, California, United States

Our Brand Callaway was founded on the bold principle of creating demonstrably superior and pleasingly different golf products. That approach, coupled with a commitment to doing work we are proud of, has catapulted the company to a global leader in golf equipment and services. Creating innovative, high-performance golf equipment is a perpetual challenge. It demands a relentless commitment to be th...