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Senior Advanced Engineer IT Infrastructure



Last Updated: 11/28/21

Job Description

Position Summary:

The Senior Advanced Engineer IT Infrastructure position provides data and computational capacity that facilitates all business services for TaylorMade, including those that are external-facing and direct to the consumer. This position maintains a healthy storage and computing environment with appropriate access, security, availability, performance, capacity and backups for productivity, efficiency, and business continuity. A special expertise is required in data storage, server hardware, virtualization, and the supporting infrastructure.

Must have the proven ability to frame complex problems and work with the team to develop an approach for breaking the problem down into manageable pieces. S/he will be able to lead team members to implement the approach and monitor the quality of the work to ensure the team meets the quality standards. This person should have an interest in mentoring and teaching others and be skilled at identifying and proposing solutions to roadblocks encountered along the way. S/he will understand business process re-engineering and IT system development. The Senior Advanced Lead Engineer IT Infrastructure is accountable for supporting the design of infrastructure network systems and database.

Essential Functions and Key Responsibilities:

  • Maintain all aspects of TaylorMade infrastructure systems. This includes deployment of projects with a focus on systems infrastructure, including initiating purchase requests, developing implementation plans, defining methods of procedure (MOP), and executing work

  • Participate in on-call rotation for escalation support of technical issues, supporting the 24x7x365 production environment

  • Provide IT solutions for complex problems involving the infrastructure portfolio.

  • Develop life-cycle plans through collection, review, evaluation and interpretation of data for building and scaling services, updating the systems infrastructure, and retiring legacy solutions.

  • Design and support secure, robust, reliable and scalable solutions that are aligned with the needs of the organization

  • Conduct analyses that: assess application of industry best practices, estimate cost savings, and determine if solutions match the desired system architecture objectives

  • Establish and recommend systems infrastructure technical documentation, policies, standards and procedures for the team and organization.

  • Audit and deploy OS, application security, and feature updates on equipment to decrease vulnerability exposure.

  • Monitor performance, security, and availability of the server environment. Recommend improvements in technologies and practices to increase these metrics

  • Lead the implementation of a complex geographically distributed Warehouse management and eCommerce Infrastructure.

  • Advanced troubleshooting and incident resolution from storage/data backup perspective in concert with the external service provider (who will provide hands-on activities) and recommend continuous improvement actions.

  • Evaluate the Root Cause Analysis documentation provided by the external service provider and follow up on the actions identified.

  • Possess strong knowledge in relevant server and storage technologies including the infrastructure and operating systems involved.

  • Evaluate emerging system and storage technologies.

  • Perform other duties as required.

Knowledge and Skills Requirements:

  • Fluent verbal and written English communication skills required

  • Demonstrates highly developed customer-focused skills

  • Excellent relationship building skills, including the ability to develop and nurture productive relationships with IT peers and business colleagues

  • Excellent analytical and problem-solving skills with keen attention to detail

  • Ability to work in fast-paced, rapidly changing environment

  • Highly organized and detail oriented with the ability to plan and schedule work

  • Understanding of scalability, redundancy, and failover in architecture design and implementation

  • Hyper Converged infrastructure hardware and software such as Nutanix, Vmware VSAN

  • VMware and similar server virtualization such as Docker or other container technology and related management tools (Kubernetes)

  • Hands-on systems engineer experienced in a multi-vendor, multi-OS environment (Linux, Windows, OS X, Kubernetes, Docker, Ansible, Elastic)

  • Additional virtualization technologies, such as those for applications, networking and storage

  • Server and cloud management solutions

  • Automation programming and policies

  • Amazon Web Services and Microsoft Azure or similar public cloud environments

  • Robocopy, rsync and similar data replication solutions

  • PowerShell, Perl, and other programming languages for automation

  • Connected infrastructure, including networking, and external clouds

  • Infrastructure services, such as LDAP, Active Directory, FTP, SQL databases and Citrix

Education, Work Experience, and Professional Certifications:

  • Bachelor’s degree in Industrial and Systems Engineering, Operations Research, Computer Science, or other related technical degrees (e.g. Engineering, Mathematics) and 5-7 years’ experience or 10-12 years of relevant work experience

  • Master’s degree in Systems Engineering, Industrial Engineering, Operations Research, MBA, MPH or other technical field is highly preferred.

  • 7 to 10 years of experience with:

    • Windows Server or Linux server operating systems

    • Server hardware experience

    • Virtualization

  • 5 to 7 years of data storage experience

  • VMware VCP, MCSE or similar certifications are a plus

  • Knowledge of:

    • ITIL framework or similar models for IT workflow

    • DevOps culture, methodologies and technologies

    • Data privacy laws and practices

Work Environment / Physical Requirements:

  • Primarily office environment.

  • Ability to work extended hours as necessary.

  • Light physical effort equal to frequent lifting or moving of lightweight materials.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.

Company Details

Basingstoke, Hampshire, United Kingdom
Since the creation of the first metalwood in 1979, TaylorMade Golf Company has established a legacy of breaking from tradition to reach new thresholds of performance. Driven to lead the industry in product innovation, we are committed to exploring new frontiers, pushing the limits of product manufacturing, and constantly pursuing the next great breakthrough in golf. With a history of creating r...